ホルムズ ホテル ロンドン(Holmes Hotel London)

Lovely staff and lovely space. Location is very convenient. You can connect your phone to the tv.

非常滿意哦，非常乾淨

廁所門是壞的，房間和走廊幾乎沒有隔音，沒有任何肥皂牙具等，早餐直接點比買酒店的要便宜，招待所水平

I use this hotel a lot for business. Apparently I was upgraded but I think it was the same room I booked. It wasn’t a king size bed either…..it was to hard mattresses pushed together and not comfortable. The staff are friendly though.

The staff here are always amazingly friendly but sometimes the rooms are poor. This one I had was a bit grim with a view Of the internal and noisy conditioning system.

Great return stay! Room was upgraded, after we queried the disabled shower room in the original hotel room allocated. Only concern this time was the lack of understanding between the Front Desk and Housekeeping staff. Our requests for emptying missed full bins, replacement face cloths and replenishing bathroom toiletries was still missed after 2 attempts. The staff setup is different from our last visit in July 2021, but hopefully the Team will settle into a better routine over time.

Lovely hotel, modern facilities, great location and great breakfast. However, unfortunately on our late arrival to the hotel (10pm) with 2 young children our sofa bed was not made up and we had to wait for that to be arranged. Most disappointing during the 2 night stay, our room was not serviced eg beds made and toilet roll not replaced, which actually led to us running out of toilet paper on Day 2. I even called on Day 1 to have the beds made but housekeeping didn't arrive til 10pm and by that time we were already getting into bed. On departure we explained our experience but the receptionist said 'You are supposed to request housekeeping' however this was not explained during our check in and therefore we didn't know we would need to ring and request for beds to be made each day.

The Staff were very welcoming and helpful. I arrived late at night and it was nice to be greeted by a smiling face !

Good location. Very comfy beds, clean room. Great hotel One downside… Staff not super friendly and not sure they want to be there!