サウス プレイス ホテル(South Place Hotel)

Good service of front desk staff and very nice restaurant

Hotel was very cozy. I stayed in the studio room and the layout was so comfortable. The bathtub and shower area is very deep and spacious. Everything has a luxury design feel to it, which is worth every penny I spent. Bath products were also absolutely amazing, staff were quick to refill anything missing. The services were good. Room service made a few errors and the TV didn’t function properly, but I was quickly reassured by their manager for a fix and reasonable compensation. The attitude is very welcoming. Overall a very comfortable stay and an excellent experience.

Had a great 2-night stay at South Place. The staff were courteous, attentive and efficient. The room we stayed in was spotless, my only gripe was the bathroom sink which only seemed to dispense scorching or very cold water. Overall, we enjoyed our stay and I would happily return to this establishment.

We stayed in a junior suite for one night. The bed was very comfortable and the coffee machine and waters very welcome. However the carpet was quite stained, the wall beside the bed the same and the smell from the bathroom was absolutely awful and filled the bedroom despite keeping the bathroom door closed all the time. The smell really spoiled out time in the room.

Second time we visited the South Place Hotel. Still amazing. Would definitely come back anytime. The South Place team goes above and beyond to make your stay as special and memorable as possible.

Modern and stylish Hotel. Close to the Moorgate as well as the Liverpool Street Station. Early check-in was very good! Unfortunately, our room was quite old. Roomdoor and also the bathroomdoor were difficult to open and close. Only hot water in the shower and the best of all, no turning off of the running bathtub water. After calling the reception, Thomas turned off our water completely and left us, without saying a word. Although our door was open the whole time. We had to call the reception again at 11.00 pm. to get the information, that we have to move the room. Thomas at the reception, didn't even bother to look at us. Don't know, what we did wrong. Sad, because the stay was very pleasand until this incident.

Had a great stay at South Place Hotel, had booked the junior suite but was upgraded to the presidential suite which was a nice touch, excellent stylish space.

I wouldn’t come here again and I wouldn’t recommend it. It feels like somewhere that is trying to be as cool The Standard, but is failing on all points. The lobby is ok, the bar and restaurant areas are nicely decorated, which we could see clearly because over a space that could host 300 people there was one table of 3. It had zero atmosphere, which you could say was because it was a Sunday, but that’s just not true of that area anymore - the other side of Liv St st. was buzzing. As one of the other reviews said, the rooms have tried to be too clever for their own good, the humble bedside lamps flicker because the control panels, situated everywhere and will keep you awake, must need some kind of mad charge that simpler things don’t. We tried for 20 mins to close one of our blinds using said panel, which stuttered down the window about 1/5 of the way before we gave up and accepted it was broken. The Junior Suite is a decent size, good bathtub, but current expectations on 5* are sorely lacking. The Bang & Olufsen TV is 00’s style over substance and is like having your first freeview box 15 years ago and the remote was rancid - god knows how many years of grime were in those buttons. Toiletries nothing to write home about and are hugely wasteful single use plastic. Staff average, spa facilities not all in use - and been closed for at least 2 weeks so not a priority to get up and running - cost of living affecting everyone, I guess. There are far superior hotels in this area.

If the rate was not so expensive, the score might be different. The bathroom door did not shut, the range of tv channels was poor, the bed/pillows were uncomfortable and there were side panels, along with the telephone, which had lights on throughout the night. The furnishings are undeniably lovely and the location for Liverpool Street is perfect - however, I just do not think it is worth the high price.