ヘル キャニオン グランド ホテル、アセンド ホテル コレクション(Hells Canyon Grand Hotel, Ascend Hotel Collection)

We were out in a handicap room. The shower floor was dirty needs updates! We are not handicapped. Morning front desk clerk was rude when asked a question.

Like i stated before. We could hear the people in the next room (with kids) talking. NOT just noise, but we could hear FULL ON CONVERSATION.

Good hot breakfast with many options to choose from and servers were very helpful. 1.6 miles from LCSC. Did not get to see much of the facility do to time constraints. Many computers available on sight along with washers and dryers on our floor for 2.00 each. Perk of being able to have dinner on sight. One issue of a mattress having a stain was addressed.

I had to move rooms 3 times because the tv and or toilets did not function in my room. Them was told take it or leave it on the 4th room. There was a big tournament in town and by this time it was past 9:30 pm and I just wanted to go to bed. There was a gal trying to help- but take it or leave it wasn’t the phrase I wanted to hear and the front desk couldn’t care less.

Your Hotel Room seem clean, but not until I drop something under the AC unit and bed, there was a lot of dust balls, and small food items left by previous customers. The Bathroom fan was so loud, it sounded like a diesel truck, and the sound coming from outside was so loud, I was not able to sleep comfortably, and I was able to listen to people's conversations outside by the elevators; your doors are not sound proofed. Your employees at the front counter were not friendly at all, no one greeted me or say hi, not until I informed them that I had a reservation. You are in the hospitality business and they were not hospitable at all.

Clean Hotel but needs to have maintenance done. Pool Rails were all loose. Our Bathroom Door and Room Door both were very hard to open/shut

This a nice place to stay with a very good restaurant onsite. Room was clean but smelled like dirty socks.... very stale. I opened up the window but there was no screen.

I would recomnend this hotel to anyone staying in the area. Ckean, friendly staff, great breakfast

This hotel is gone downhill since it switched from Red Lion. Could not make any adjus**ents to our heater/air conditioner it didn't appear to work so we had to unplug it from the wall.