マウント エリガル ホテル カンファレンス & レジャー センター(Mount Errigal Hotel, Conference & Leisure Centre)

The staff were all lovely and helpful. Room was spacious, clean and comfortable. The decor is a little dated but everything is to a high standard. Only problem is that check in is quite late but check out is early

Avoid this hotel! I wasn't going to leave a review about the terrible noise of drunks outside and throughout the hotel to all hours of the night (got no sleep at all). But today i have no choice to leave a review to warn others as the owner of this hotel has verbally attacked and belittled me infront of 3 small children. He banged on our door after we came up from swimming and proceeded to shout in my face about spray foam soap that the girls left in the shower. They take this soap swimming all the time as they wash themselves with it and have lots of fun at the same time (it literally washes away- its soap). I tried to explain to him that it was just soap and it washes away but he started to shout at and insult me infront of the kids saying "i need to discipline them and that i was a disgrace". I've never felt so annoyed and upset after a hotel stay- we were there for my daughters 9th birthday, the owner knew this as he was sitting behind our table last night when we did the cake in the restaurant. It was a big treat for my daughter and neices to stay at Mount Errigal but they were left so upset and scared by how the owner shouted at me infront of them, they were that nervous leaving our room to check out they wanted to run out to the car incase they saw him again. I did see him again and started to tell him how unprofessional and inappropriate his approach was to which he replied "don't you try to take the moral high ground". No wonder the place has so many bad reviews.

Very unhappy seeing the black mold in the room, the sheets in the room hadn’t been changed we where there 4 days

Staff were friendly and doing their best. Bar staff were all very young and inexperienced. Waiting a long time for drinks and there was nobody to take the glasses off the tables

Attened a wedding here last week food was 5 star, rooms are a bit dated but the small amount of bar staff for a 200 wedding and normal restraunt on the night was shocking, at most 4 people were bar and sometimes 2 for the majority of the night. Experience in the staff seemed very young and untrained to deal with numbers.

Loads of young inexperienced staff just floating round the hotel. All very polite and mannerly but not really doing much. No sign of senior staff or managerial staff at all so its not surprising there wasn't much work being done. Bar food sounded delicious on menu but was disappointing in reality. Decor is very dated. Mahogany everywhere. On the up side the bed was comfy and the curtains in my room were nice. The breakfast was also ok. I will be returning to Letterkenny in Dec but won't be staying here again.

Service in bar shocking shower in room was a disgrace beds were like bricks

Very friendly staff. Very quiet. Pretty dated facilities, poor lighting levels in rooms - struggled to see where things were in the wardrobe. Overall we were pleased but needs a face-lift to be 4 star as they rate it.

Stayed here quite few times now dosent let you down food great staff excellent and friendly