This hotel’s entrance and layout is a bit quirky. It is not your typical big box hotel. Some may find that charming, others may not. It was fine with us. Lobby and breakfast area were very clean and well kept. Desk staff were very welcoming and helpful. Been on a lot of trips in the last few years and they by far have been the most outstanding and friendly check in/check out staff we have encountered. Rooms are bigger but layout a bit odd. Hard to get to closet with 2 beds, no dresser or drawers to put things in. Maybe putting some shelves on a wall would help. River view from room. Train didn’t bother us.
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Verified traveler
2024年1月29日
Stayed here for one night. The photos online look vibrant and bright. However, the place is really not very bright or vibrant. The layout of the hotel is interesting. You go in on the 3rd floor to check in and the rooms are below. I was on the first floor. The elevators made very strange noises on the way down, and I was worried they were going to get stuck. In the lobby there were also randomly placed trash cans. I’m assuming because of ceiling leaks. The first floor smelled had a burnt smell to it. I know the pool is on that floor, but it just had a very strange smell to it. When I looked around the room, it was okay. The shower had a few hairs in it from what I’m assuming was the previous stay. I was only there for one night, so I didn’t want to make a huge deal of it, but the cleanliness could have been better. The overall experience was okay at best. There’s definitely better hotels I could have stayed at. I guess the best thing about this one was the location. I just wasn’t super impressed overall.
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Verified traveler
2024年1月9日
Amazing stay but we were told that room service only comes every third day which would’ve been nice to know in the beginning.
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Martha
2024年1月8日
Enjoyed a very pleasant three night stay, thanks to Jack at the front desk for making our visit. Especially nice.
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Hallie
2024年1月5日
Love this hotel it’s the perfect location in Lawrence! Also love how the rooms are set up- spacious but decided just right so it feels like 2 separate rooms. This used to be an outlet mall- a repurposed space it always a bonus. It doesn’t get much more eco friendly than that!
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Henry
2023年12月3日
The Springhill Suites has the best location in Lawrence. At the north end of downtown and right on the river. Small but well equipped rooms. Decent breakfast but limited parking, especially during events like wedding receptions.
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monique
2023年12月3日
Jeff was very friendly and check in was a breeze !
Breakfast buffet could use improvement compared to other facilities.
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John
2023年11月25日
The breakfast buffet was sooo great— free range scrambled eggs, oat milk option, great coffee with honey available , granola with side servings of walnuts, raisins, apples, oranges and bananas (yes, we’re healthy eaters)
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Erica
2023年11月15日
From the moment we stepped into the hotel, till the moment we left, the staff was stellar. So friendly and attentive. This hotel doesn’t look like your standard hotel and I was okay with that once we stepped inside. The decor was up to date, clean and very inviting. The room was clean and looked out over the river. I think every room there has a river view and that’s definitely a bonus. Will definitely stay here again!