ダブルツリー バイ ヒルトン ホテル ローレンス(DoubleTree by Hilton Lawrence)

The hotel is very nice albeit beginning to show its age. The location is excellent and the indoor pool was inviting although we did not use it. I like a hotel with a bar available although, again, we had a rather busy trip and did not use it. My only real complaint is the slow, small and creaky elevator that serves the entire hotel.

Disappointing hotel. Rooms aren’t in the best shape and the restaurant and bar on site have very limited hours

Was told over the phone the pool and hot tub were in operation which was the main reason I chose this hotel. Upon check in I was told they were not in operation due to repairs. I realize hotels need to make money but lying to get people to stay is absolutely wrong. I was given the opportunity to cancel my reservation without charges, however, it was later in the evening already and we are from now it of town and needed a hotel at that moment. That would’ve been impossible for us to do. What a crock! I will never stay at a doubletree again and I will always give others a bad review of the chain.

The staff here across the board is great, attentive and supportive. Breakfast was reasonable. The hotel is showing age and lack of attention. Shower entry ledge had mildew and maybe mold(?). Little things no pens or notepads. Bed was good location good. A 3.5 score bolstered by the hotel team.

The staff t check in were very helpful and friendly. The bed is soft and comfortable.

We came to town for the KU basketball game on November 28th. The staff was very welcoming and friendly. I have never had a good hotel experience in Lawrence KS until I stayed at this place. The other hotels in town could learn so much from how your operation conducts business and treats their guests. Kudos to your staff, from the front desk attendants, the cleaning staff, and restaurant staff, I was so impressed with their kindness and professionalism. If I’m ever in Lawrence KS again, there’s no doubt I’ll be staying with you. Thank you for an amazing stay!

Toilets are extremely low for tall persons. Coffee in lobby was very bitter. Stay otherwise was great!

Room was next to the exit door. Very noisy. Electric outlets weren't working. Needed for work. Maintenance was very responsive. Heavy furniture had to be moved. Maintenance even said "this is embarrassing. Sorry."

Nice staff. Was able to check in an hour before their posted 4pm time. Breakfast buffet not available that morning but still had a good (albeit more expensive but better) breakfast.