Great restaurants nearby, nice updated/new hotel. Front desk staff was not super friendly, though not rude. Just rushed me through. It was 11:15 on NYE so that could have been the issue. But not what I’m used to for these properties.
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Humberto J. Saavedra
2023年12月28日
Every time I come to visit my family here in LakeMary I always choose the Westin. Comfortable beds and really clean sheets. This time my room was next to the elevator, and for that reason the quality of my sleep was not the best one as other times. You could hear the elevator working every time it was being used. Other than that, my experience was great.
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Verified traveler
2023年12月21日
The hotel is updated and looks updated. However, I was disappointed that coffee was not included in the morning. Customers are looking for value, and morning coffee (not to mention all day coffee) is very much the standard across the board in hotels of this caliber.
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Vivian
2023年10月29日
I like the location. It’s near great restaurants and shopping. Also Publix and Walgreens if you need your last minute items.
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James
2023年10月26日
This the second time I have stayed at this property. Very shopworn for a Westin branded property. In this case, I reserved a king bed room and received a Queen/double handicap room. When I questioned the staff - fully booked and no other rooms are available. Spoke with the manager at check-out and he offered Marriott points - note I am a Marriott Platinum Elite member having stayed in Marriott properties more than 450 days over the past 2 years. In summary, there are much better Marriott or other properties nearby.
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Gary
2023年10月17日
The room decor was dark and cold. Even with every light on in the room the light was not sufficient. The flooring also contributed to the cold atmosphere. The room was very clean however.
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Linda
2023年9月3日
Was looking for a last minute hotel and saw the great reviews but the room was not clean had to kill 3 spiders while we were in bed. The room seems like it had been maybe not used in awhile. Everything was dusty. I wish i would have taken more photos.
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Ashley
2023年10月24日
Super accommodating restaurant staff. Lots of open space in lobby. Many families.
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shirley
2023年6月30日
Love Westin hotels, very comfortable beds and pillows, needed to stay on this area and I was happy with the location, the space, easy parking, convenient restaurant, etc