ウッドスプリング スイーツ レイク ジャクソン(WoodSpring Suites Lake Jackson)

Our flight was delayed and then canceled...reached out to the hotel and they said we couldnt cancel, but they would charge us.

The clerk was very friendly and managed to check me in whenever her system was up-ing the price.

The hotel was ok. They only give you one key card. You can only hook up on device to there Internet if anymore you will be charged for it. You also have to pay $30 for there pots and $20 for there dishes so bring your own things to cook with. The coffee is horrible and they don't have any creamer the whole 2 days we were there. It's not a good hotel for the price they charge. No breakfast nothing. I wouldn't recommend. The so called sofa is a twin bed couch and charge you more for that. Not worth it

The property check in was very simple. Their security features were very convenient. Even though they did not have breakfast or anything, I liked the small kitchen in the rooms so you can cook something small.

I don’t recall seeing when I booked that the lobby was closed and that I would have to wait for someone to arrive to check me in

Breakfast options were not to my liking due to the lack of food

All was good. Property is very nice. Only issue was on Friday night there was a loud bass noise from the parking lot where the men were barbecuing. The issue seemed to be handled after I called the front desk. Also the outdoor party shut down a little after 10pm.

Got in the room, and mind me this is our 7th time here because we had never had a problem, the room had a funny smell but after the drive we just wanted to shower and lay down, the shower was not cleaned, no shampoo, conditioner or soap.

Nice location , had a funny smell within the building. The elevator seems to need work done. The pillows was not comfortable and the towels was rough.