プラチナサービススイーツKLCC(Platinum Service Suites KLCC)

51階ビュープールを有する贅沢なホテル。すべての主要観光スポットが徒歩圏内にあります。アパートメントにはバスルームが2つあります。パノラマの窓からは素晴らしい市街の景色を眺めることができます。部屋、ロビー、プールのWi-Fiは素晴らしいです。

ホテルは便利な場所にあり、簡単に見つかります。フロントのデザインは素晴らしく、魅力的でした。私の部屋は広く、部屋の中での移動がとても便利でした。ベッドは大きくてとても快適で、部屋の色とデザインが心地よさを感じさせてくれるので、多くの人に気に入ってもらえると思います。プールは素晴らしく、KL の景色がとても気に入りました。フロントのスタッフはとてもフレンドリーで、迅速で親切でした。滞在はとても楽しかったです。もっと長く滞在したいです。仕事でまた来なければいけませんでした。

Good view & location. Very near to KLCC. Transport & parking is easy. Very good infinity pool.

Alsways spacious rooms but state of repair was poor.

Terrible stay, dissappointed services and not well maintained facilities! Staff being unreasonable. Scam us and lied to us regards to our room. 1. Call the host (Israfil) that we have reached, he said he will come down, waited for 20mins and still not here. Only to called him again and he said he's at the lobby. And he has been standing all the while with no initiative to call us and talking to his friend. Went there and asked if he is the host. Yes, indeed he is. 2. Reached outside our hotel room and saw a hanging key and quietly went inside to our great surprise there were 3 housekeepers seating and chit-chatting at the sofa. They looked super shocked and asked again if this is my room. Get up and they turned on the aircon, with the sofa cover not covered properly and in a mess , floor carpet with crumbs?. And they looked ard maybe a last check? Terribleeeeee!!! 3. We booked for 2 three bedroom suites. Checked in and my cousin received a room with a glass door with no privacy. She is pregnant and staying with her parents and one of our other relative. She called in to have a room change. Was informed they have only 3 three bedroom suites and 1 room left which is my cousin. And mine was an upgraded 4 bedroom suite which Israfil didn't informed me it was? Googled and there's no 4 bedroom suites. Checked out, infront of my cousin asked him again if mine is an upgraded one, he said NO! Mine is 3 bedroom suite same as hers which is no. Mine has no glass door. We felt cheated. They twisted their words. 3. The whole apartment is a disaster! Laundry room toilet, the water spray is leaking. Room 1 has no lock! The room can't be closed properly with an open gap at the top corner. Beds and pillows looks stained and dirty! Master bedroom bathroom has no lock!! Maybe the lock is for show?? The bathtub is dirty have to keep washing it off for many times. Shower gel is empty. Total rundown! 4. Service is super slow!!! Asked for the spare key from checked in and was delayed till we went out and came back yet have to wait from 10pm to almost 12am after so many spam whatsapp to only received the key from a 'black face' staff (not the skin clr obviously, no racist game of course) 5. Forgotten about the rules that we cant place the rubbish outside the hotel room and forgotten to called the staff to pick up and throw, so no warning letter given for a first timer?. Straight 200rm penalty. Offered to pay but host can't issue an invoice due to holidays?. Maybe he meant weekends. After some arguments , debate here and there, finally he can issue a manual invoice. The whole experience with the services, staff and apartment makes the holidays bad!. Will never return here and no one should too. Hope the above management can have a proper background check of this company and why are they still operating. Not sure how are there so many bad reviews but there are still 5 stars reviews abovehead. Too many! Terrible stay, dissappointed services and not well maintai

Fantastic!

Near to transport