ザ・サラン(The Sarann)

Don’t let the photos deceive you. Rooms were dated and weird sound in the toilet whole night, not to mention the room were closed to the main road so it is not quiet at all. . We stayed two nights there. Air cond didn’t work as the room was too large for the capacity of the air conditioner. I informed the front desk and she asked the technician to have a look’ and he said this room had problem. Finally she changed us to another room. . At 42 degrees C outside we expect to get a chilled air conditioning room ready but it was not. It took 5 hours to get the lower temperature we want. Btw, look at photos of air con filter.! It was filthy. That might be the reason why it wasn’t cool. Temp control didn’t work!! That is serious when you come to Thailand where the average temp is always above 35 C and you need air conditioning room for a good sleep. The hotel located far away from everything in Samui. No restaurant nearby means you have to depend on their restaurant which is super pricy and Food is not delicious Hotel doesn’t have beach. It is rocky all over. Tiny swimming pool and there was nobody swimming. It looks sad and lonely. . With same price you could get much better in Chaweng area. I am local Thai and trust me this hotel doesn’t worth it. After 2 nights here we booked and stayed with another hotel in Chaweng and it was a paradise!! We end up staying 14 nights there and walking distance to everything. We inform the front desk and she knew everything and said will report to the manager. Obviously the manager didn’t care because there will be other foreigners being attracted by lower price. It’s up to you. Definitely I won’t go back there even they give me free room. Hope the management read my comments

Es war eins der besten Hotels auf unserer Reise in Thailand/ Koh Samui. Wir können das Hotel 100 % weiterempfehlen und kommen sicher wieder. Vielen Dank für die Gastfreundschaft & den tollen Aufenthalt. Liebe Grüße:))

Прекрасный отель! Красивый номер, красивый, чистый бассейн, отличный ресторан, отзывчивый персонал. Но! В ресторане будьте готовы, что вам добавят к вашему счету сервисный сбор. Если хотите купаться в море, то до пляжа нужно будет пройти либо вброд, либо обойти по проезжей части (5 минут пешком). Гуляли по территории, видели номера с индивидуальными бассейнами с видом на море. Останавливались на сутки в люксе с джакузи. Все понравилось.

I had a good night's sleep with a comfy pillow & quilt. The shower was nice & hot. Breakfast was plentiful & delicious. Service was excellent by all staff. I only had one night stay so didnt use all the amenities available such as the pool , gym & spa.

房間很大，有泰國特色的房間，房間設施舊了，不過作為過渡酒店離機場還算近，工作人員服務很熱情，還有歡迎飲料

Everything fine and nice service

位置比較偏，但在海邊，海邊有巖石，不能下海，得到別的酒店海灘，服務一般，來了泰國的服務風格一般就這樣子，可以理解。