ザ・セント ホテル(B House Samui)

Première chambre désastreuse wc qui ne fonctionne pas, eau qui fuit du robinet de la salle de bain et pas d’eau dans la douche. Deuxième chambre pleine d’humidité, odeur désagréable et tâches de moisissures sur les plafonds et rideaux. Eau dans la douche qui ne coule pas en continu. On nous a proposé une troisième chambre que nous n’avons même pas voulu visiter car il nous restait qu’une nuit et n’avions pas le temps de débarrasser nos affaires avant midi nous étions partis en excursion à la journée. Pour ce qui est de la propreté, mon mari a essuyé le lavabo pour y enlever ses cheveux, la serviette était noire j’ai cru qu’il avait nettoyé ses chaussures avec ! Le propriétaire vraiment pas aimable ni souriant. Nous avons appris qu’il avait mauvaise réputation sur l’île. Il n’y a pas de réception, pas de restauration même pas une bouteille d’eau, pas de transat bref pas de vie dans ce lieu. Réserver un airbnb c’est mieux. Pour le même prix nous avions un 5* à Phuket avec tous les services et le confort que ce tarif impose.

The room was beautiful and comfortable. Nice swimming pool, have cayak and sub board for free borrow. No breakfast but have kitchen that you can do by youself.

DO NOT STAY HERE: LOUD MUSIC If you want to be able to get a good night’s rest, go elsewhere. On my first night, they played extremely loud music from around 10pm thru 4am. How loud? It made sleep impossible. Tired from the flight from Bangkok, I had to sleep in Sunday just to recover, which prevented me from sightseeing. I complained and the next night they played their music more softly. But two nights later, they were back playing loud music, at times till 5am. A staff member even told me that many guests complain but somehow the bar manager (Hassan?) insists on playing loud music, even though the hotel owner had told him to stop. It’s a weird dynamic where the bar manager has more power over the owner. The same staff member told me the father in a family of four went to the bar and got very close to exchanging blows with the manager. But the loud music somehow is high priority over guests’ comfort and rest. And that the 7 bar patrons (bar capacity is about 10 persons) who are transient and order $3 beers are more important than hotel guests who pay $100+ per night. Stupid ****** are running this place. NO UPKEEP Also, the place seems to be needing updating. Many of the furniture in the dining area are rusting bad. Lounge seating is stained and dirty. The AC often leaks water. One time I awoke up to so much water on the floor it was literally a flood. If your room is on the second floor, the floors creak so bad you always worry about guests below you. NO FOOD, NOT EVEN COFFEE There is no restaurant here. Therefore there is no option for breakfast. They don’t even provide coffee or tea. All you get is bottled water. You may cook your own food in the common kitchen. The nearest restaurants are 2 kilometers away. IRREGULAR, UNPREDICTABLE CLEANING Rooms are not cleaned daily. I was told it would be every 3 days. But staff don’t seem to count days properly. When I approached staff - on Day 4 - to remind them 3 days had passed without cleaning, I was told they’d do it ‘tomorrow’. So in effect this period was 5 days without cleaning. UNSECURED ENTRANCE While they give you the combination to open it, the entrance door is open 24/7 anyway. Anyone can wander in from the street and come to your room. And because there are only 9 or 10 guest rooms in the entire place, anyone can easily find you just by going to each room. STILL WANNA COME? I’m confident if you still come after reading this, you will regret it, unless you’re the partying kind and don’t care much about rest and sleep. All these issues are real and apparent from Day 1. You’ve been warned.

Furnitures a fun fixtures are outdated. I like is next to the beach. There free paddle boards and kayak you can take out.

We arrived to be told we didn’t have a booking. They then found our booking, however showed us to a room different to what I had booked. When questioned, room I had booked was double booked. THERE ARE 2 ROOMS CALLED BEACH FRONT A! (1 room has a very large balcony, the other has a small verandah). I was under the impression I had booked the room with the large verandah. The other “beach front A” was not ready for guests as it needed maintenance, so I was offered a different room. Not what I wanted, so I requested a refund and found alternate accommodation.

Great location! Brilliant staff! Right next to the beach with cosy sea breezes! Recommended to every traveller to Koh Samui!

ที่พักติดทะเลราคาไม่แพง วิวสวยมาก ห้องพักมี smart TV Netflix , youtube แอร์เย็นมากกกก ห้องพักเกินราคามากค่ะ แต่ที่นี้ไม่มีอาหารเช้า ด้านหน้าโรงแรมยังมี bar ให้นั่งชิลทุกวันสะดวกมากค่ะ

ดีมากค่ะ ชอบบบมากๆๆๆ ค่ะ ไว้จะกลับไปใช้บริการอีกกกกกกกก

Booked 5 nights for our wedding anniversary. Flight arrived at 8am, which I had checked with the hotel if they could store our bags ✅. On arrival they were confused if we even had a booking, then found the booking. We left to waste time until 2pm. When we arrived back we were shown a different room. I mentioned this was the incorrect room, it was Beach Front B instead of A. They said that unfortunately the room we booked was not available. We spoke with the “owner” who tried to tell us there are 2 beachfront A’s, (which is not mentioned anywhere on their website or on any booking platforms). I requested a refund, which they directed me back to the booking platform. Photos are great, however nowhere to laze by the pool. A bar area of sorts on the beachfront which is “help yourself” and no one there that knows anything about what is going on. Such a shame.