サヴォイ ウエストエンド ホテル(Savoy Westend Hotel)

The hotel was super! Very friendly employees, an excellent pool where my son had a lot of fun, and very good and surprising food in the restaurant! I can 100% recommend this place!

Rooms were great! But not worthy of 5 star hotel yet because of hotel receptionist service which wasn’t as friendly and housekeeping was so slow. Needed to call again to chase them for a body conditioner. Facitilies were great. Thai massage was very good. Bar and restaurant staffs were good too.

Шикарная Прага!!! И этот отель один из лучший в любимом городе)))

Man muss sagen, das Hotel hat ganz tolle Bilder. Tatsächlich ist alles ganz schön in die Jahre gekommen, der Teppich im Zimmer grenzwertig. Die Kosten für ein Frühstück von 27 € p.P. sind absolut überteuert, so ein normales Frühstück gibt es in jeden anderen Hotel auch.

Tolles Hotel, tolle Lage, hochwertige Ausstattung. Das Hotel besteht aus 5 Villen aus dem Ende des 19 Jahrhunderts. Entsprechend auch der Charme der alten Grand Hotels. Alles ist sehr sauber wenn auch hier und da ein bisschen betagt. Hervorragende Auswahl und Qualität am Frühstücksbuffet, sehr aufmerksamer Service .

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a "salt cave". Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

The hotel has 5 stars just on booking and website photos… they are nice, but that’s about it. I would give it 3 stars in real life. Rooms are very spacious and well decorated, so we did enjoy this fact. Otherwise it throwed me back into 90ties. Spa and pool area is very outdated and needs to be refreshed to get even 4 stars. Saying that, hotel is highly overpriced. I did expect more for the money I paid.

Pleasantly surprised by the hotel, which is really 4 villas inter joined. Room was spacious and elegant. Large pool, 2 saunas and pools. Room to sit outside in garden. Food was good. Really excellent breakfast buffet and dinner buffet was surprisingly good, though little expensive. Dining room self lacks charm. Very zealous staff who clear everything swiftly. Hotel was quite empty so plenty of room. If full may feel crowded. Parking is a bit expensive but little other choice nearby. Center is 10-15 min walk away. Felt nice to be able to leave the busyness behind, retreating up the hill to the hotel. A treat to stay here, feeling like a fairytale park in the hills.

The hotel is beautiful and the staff were very nice !we enjoyed the spa and the room, but We had one problem in the room The AC wasn’t working and they sent us somebody to fix it but he couldn’t. When we ask for another room the lady said it was full and her solution to the AC problem was to open the window. We were very disappointed and couldn’t sleep because of the noise outside. Beautiful hotel but no AC.