Hotel Blue Nile

When we asked the front staff for a room for few hours of business meeting. He said can't give for few hours, go outside and there are other hotel for Rs1000. When we confronted his reaction and paid for full night rate for few hours. Don't know how this hotel got 4 star. Its ridiculous. Not worth for your money.

I believed in the name when I stepped into the blue Nile flowing through the bath to the room. Please carry floaters for a satisfying experience. Hospitality can be an issue reflecting from the blank faces of the guest relationship executives…

Self has found a small kitten which was starving outside the hotel premises .My colleague had asked Mr Shimjit(reception) to provide milk as self wanted to feed a poor kitten on road which he denied (also asked to charge and give but he refused).He did not even asked the in-room dining staff inside the kitchen The cat was not even bought inside hotel or in lobby where he said pets was not allowed and he can't provide milk .My intention was to just feed the cat and ask for help and that also on payment irrespective I would have done anything with milk as self was ready to pay but he showed the inhu*** behaviour and was least bothered about it ..

1. I booked my room three days prior via make my trip and once i reached there after 1o hours of drive they told my reservation is not there and asked me to wait for 30 mins. Then later they tole they didn't read the email they received. Horrible 2. Bathroom and toilet is very bad. broken sprayer in toilet, very bad smell, The hand wash area having cracked basin. 3.Parking - After temple visit i came to hotel and asked for car parking space, the security told me you might not get parking as we have a marriage function- As i booked and paid my rooms they are responsible for my parking as well. Very bad 4.Some one made a scratch in my car mirror in their parking area and they told they cant take any responsibility - then what reason they had put security person over there. 5. i asked to clean my room around 1pm and they didn't even do even after i came around 6pm I recommended don't stay in this place. Worst Worst Experience

Absolutely disgusting hotel ever visited in my trip to Kerala. The infrastructure is poor, the food is tasteless, service is awful and the staff are highly rude/lack basic ***ners. Disappointed to say that my purse was stolen from within the hotel ! Avoid at all costs.