シトラス ホテル ジョホール バル バイ コンパス ホスピタリティ(Citrus Hotel Johor Bahru by Compass Hospitality)

Hotel is ok but built quality is not good.bathroom door lock donot have.what a joke .

Essentially a nice hotel to stay for a 1 nighter. Rooms are okay. Staff are pleasant. Breakfast can be bought at the hotel itself fot RM 40(2 persons). Hotel is near Bazar Karat for knockdown shopping on anything & everything!

Accessible location, with basic amenities and staff are quite cheerful & helpful. However, need to maintain the cleanliness and mouldy smell. Overall, good for the price paid.

My friend and I were greeted with Excellent and friendly staffs all around the hotel. A staff by the name of Ayu was extremely friendly and helpful. She even recommended a famous curry fish head which is nearby the hotel vicinity after knowing that my friend and I were there for a food hunt. The hotel lobby is chic and clean however the room was a bit old but considered decent for the price that I paid for the stay.

A budget hotel but the location is convenient to travel across the border to Singapore. AA it is built in top of the shop lots, it is very noisy as traffic is quite heavy. Buffet breakfast has very limited choice. Not worth the price.

This is my third stay with Citrus Hotel actually. However the recent stay was horrendous. I worked up in the middle of night and realised the power was being cut, thus I felt stuffy in the room and proceed to the reception at lobby to find out. Hotel staff informed me that the power was cut and will resume in half an hour, but in vain it was only recovered at around 2.30am. My family members staying in another feeling perturbed and uncertain if we should exit, check out and relocate to a nearby hotel. As my elder parent has mobility issues thus I waited out eventually. The hotel has no sense of urgency and no contingency plan to update and assist the clients staying. THE Guest Lift, Air conditioning, and lighting are not available in our guest room during the power shut down. No apologies or announcements were made to reconcile the situation. I am very disappointed 😞 I hope to hear from their management team what has actually happened. I did not slept well and either were my family and other guests.