ピアモント メトコート アット エンペラーズ パレス(Metcourt at Emperors Palace)

Breakfast kitchen horrible Unhygenic

I recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights. One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead. Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise. In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.

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房間很好，方便出行

還可以。。

環境還可以

This hotel is handy for a night while waiting for connecting flight. Breakfast is amazing so many choices. Has shuttle bus every 30 minutes to get you to and from the airport. The choice of restaurants at the ****** are good and well priced depending on what you prefer.

Shuttle driver, front desk, dining room staff were all friendly and helpful. We did not see our housekeeper, but they did a wonderful job.

the hotel was great, but the experience was not great. There were people screaming until 2 in the morning partying and we had to get up at 4am for a flight. Also we had drinks at the pool bar the night before, to find out someone charged our card for over a thousand American dollars. I suggest bringing earplugs and only using cash when you are there.