ベラージオ ビーチ リゾート(Bellagio Beach Resort & Spa)

Hotel is nice, room big and comfortable. Food and drinks really good and amazing cafe with cookies. Staff really nice. Beach good for kitesurfing. Price that we get Was law for this standards. But..... My disapointet Was that we extra pay for room see view. We get 1176 at 1 st floor that in our opinion is pool view - sorry maybe from second floor is better. This is the reason why I dont want to give 5 stars ......

Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security

Ottima esperienza in questo resort che consiglierei a chiunque : nonostante fossimo una coppia giovane e il resort è anche per famiglie non abbiamo mai avvertito questa cosa e ci siamo potuti rilassare senza alcuno stress! Stanza bellissima e super pulita, vari ristoranti e bar dove si mangia bene( la formula all inclusive è davvero perfetta !), Professionalitá e gentilezza di tutto il personale( davvero grazie dal primo all'ultimo!!), e anche del servizio animazione ( mai invadenti , tutti simpatici e coinvolgenti!!! ). Piscine con idromassaggio, spiaggia con mare super pulito , cosa chiedere di più ? Davvero una piacevolissima scoperta ad hurghada ! Grazie ancora e speriamo a presto !!!

The staff have been very helpful. To name just a few of the staff that made our holiday great. The Lobby Bar, Amr was brilliant, nothing was too much trouble. Mohamed Ali from the pool bar was most helpful. Mr Mina from the Toucan Bar was very helpful.

So, this is a review of the hotel, but will start with the holiday as a whole.... Flight was ok, easyJet ran out of cards to fill in on the plane, so half the plane got through customs 30 minutes before the other half. The airport itself is a joke, full of angry men barking orders at everyone including women and children. Make sure you take a pen, they WILL NOT lend you one. Transfer there  was a death ride, got told multiple times to wear seatbelts only to find they had been chopped off on most seats. Transfer back was great.  At the hotel check in was fairly smooth, we were a family of 4 with 2 adult children, so 2 rooms. We were shown to our rooms which were superior sea view rooms.... Sadly this wasn't the case. The rooms were a poor standard, old and tired, missing curtains, no batteries in the TV or air con remote controls, cracks in tiles, dirty bedding and pillows. It was however 10pm, so we just went to bed.  We had the lovely guest relations team asked at the pool what we thought of the room the following morning, we told Safy and Mustafa (Who were both excellent) and they offered to move us. We ended up in the main building above the pool in 2 rooms that were next to each other, and much better decorated.  The hotel in general is a real mix... Some parts are nice and look clean and modern, other areas look a bit tired but they are carrying out lots of work to improve this. Food was generally ok, breakfast not so good for us but lunch and evening were fairly good.  The main pool was nice and warm, very busy and noisy... Music pumping out from 10am till 5pm which our daughters loved.  The sales guys around the pool were a bit of a nightmare... You couldn't just have 30 minutes peace without someone disturbing you. Even if you were asleep they would wake you up to try and sell you something.  Beach wasnt the best, could be nice but isn't at the moment. Sand is there one minute gone the next. Boulders and rubble everywhere and the sea wasn't really enticing to swim in. The most annoying thing was that the pool staff were reserving beds for people. this was really unfair, even at 7.30am most the beds were "reserved" by people willing to pay the pool staff. Ironic there is a big sign next to the hut with the pool rules, reserving beds is not allowed. We refused and found them to be very unfriendly, so probably in hindsight just pay them their commission and take the beds.  The Jazz bar was strange, wonderful room and well furnished but no jazz that we ever saw (or heard) and the occasional football game on. I would say better to change it to a sports bar as the downstairs bar already feels more jazz like.  The coffee bar on the ground floor is excellent, open 24 hours a day, great freshly made coffee and a selection of desserts. Staff in there were really friendly.  The entertainment team worked hard and were all great, good fun to talk to and made the trip much better than it would have been without them. Massive thanks to Maxim

The hotel and staff were friendly and they made you feel at home. We always enjoy food as it is tasty and well prepared. My family really enjoyed the animations team entertainment and the evening entertainment. The housekeeping staff also left little designs on our beds, which always brightened up the day.

Very nice place, staff were great and friendly. Animation team was very cool and they had many programs. Reservation manager is professional & cooperative. Premium rooms were very new and luxurious. Overall the resort exceeded expectations.

Came here after recommendation my friends, they were here last year. Hotel is comfortable, restaurants, pool, bars all closer, you don’t have to waste your time in searching any things. Room was look even new, every day is cleaned. My favourite show is Brazilian - it’s was amazing. My new friends Polina, Peter and Tona is the best! Thank you for everything!

The Bellagio Spa Hotel in Hurghada is an excellent hotel to relax and enjoy 1st class customer service. At reception you will find the Wonderful MADONNA. She is simply great at her job and nothings stops her from giving great customer service. Her warm smile tells you she is ready for any customer. Next is AMIN .....he is the man for sorting out any room issues and is a wealth of local knowledge. Always ready to help and greets guests with a big grin and a welcoming handshake. Great guy ! In the restaurant you will find MINA . What a memory for drinks orders and always there to help you find a table. These three should be given pay rises for great customer service. The hotel has excellent amenities and is well placed for a relaxing time. Sea is beautiful and easy to enter with a gradual slope into the water. 2 down sides are the poor internet quality that is very patchy and some of the music at the pool by the "pizza brothers". However .... this is our second visit in 4 months and we will be booking again. Peter Adams room 2200