Southside by Ovolo

excellent hotel located in quite southern side of hong kong island. despite the location, very accessible through nearest mtr station Wong Chuk Hang. revisiting ovolo hotel several time, great reception service, excellent bed and bathroom, good self-serve coffee. small dislike is that the air conditioner hit right on the bed, particularly the pillow, got to switch off the air con while sleeping - not a problem for my visit during winter time.

Ovolo Southside is a 5mins walk from the MTR station Wong Chuk Hang which is 3 stops away from the Central Station (中环), 2 stops away from Admiralty Station and 1 stop away from Ocean Park Station. The hotel emits a younger vibrant vibe and comes with free snack treats and mini bar upon check-in. For replenishment of complimentary soft drinks and capsules coffee, guests can go to Level L Lobby Lounge to get them. The room is clean and comfortable, the bath amenities smelled awesome as well!

The first night, we were unable to sleep well because the air con was far too noisy but many thanks to the hotel , we were given another room which was bigger and spacious. That was truly a surprise and a treat ! To me, it was like a birthday present from the hotel (21 Dec). For the rest of the stay, our sleep was restful and pleasant . The rooms are clean (we have booked 2 rooms, the other room was occupied by my sons) and the toiletries are complete and smell nice. Towels are thick and clean. A surprise came to one of my sons . His birthday is 19 Dec and the hotel has given him a cake which was personally baked by the hotel chef (which I learnt from the staff; I had initially thought was bought from the bakery outside ). The cake was so tasty and delicious . Thanks to the chef ! Thanks to the hotel ! On the day of check-in, the receptionist had wished him happy birthday, but never in our mind he would be given a cake . A special thanks to Xavier who was cheerful and helpful towards us in assisting us with calling the cab on two separate occasions, giving directions for the drivers to come to the hotel. We are not conversant with Cantonese and he is definitely a great help. Also after drinking the coffee, he happily offered to throw away our empty cups. I felt that it was not his job (as anyone should throw his own trash), but he insisted and did it willingly and cheerfully . He made our stay really pleasant . Thanks, Xavier! More to add, the gym and pool table are plus points, suit the needs of my husband and sons . On a separate note, the blind on the leftmost glass window (next to bed) does not roll down properly . I had to manually roll it down , sorry for unhooking some of the hooks of the day curtain. Blessed Christmas to the management and staff of the Ovolo southside! :)

nice rooms half decent service and the room rate was good so no issues.

The location is great.The room is super clean and the bed is very comfortable.MTR is a few minutes walk away to get around the city. Many food restaurants around. Staff were really nice and always attended to my needs. Will definitely book again my next visit and I highly recommend!

The hotel is modern and staff in general were friendly. The room was a decent size and the hotel is just a few minutes walk from the subway. It is not the most centrally located hotel, but it doesn’t take long at all to get into the centre of Hong Kong. I prefer staying in this area where it’s quiet and the prices are lower. On the fourth floor there is a lovely communal lounge where you can get free coffee/tea and some soft drinks. I would definitely stay in the hotel again. However it isn’t perfect. I don’t want to mark the hotel down for these things but I think they are worth noting. 1. The free minibar - upon check in I was told that the minibar was not free (something to do with booking through Trip.com). This didn’t really bother me as I don’t use minibars and I knew I could get drinks on the fourth floor. However in the room there was a free minibar sign. I checked with reception when I was paying my deposit and the staff member made me feel very awkward, as if I was making some huge complaint. Maybe I misread him but I felt so awkward. He told me I could use the minibar for free if I wanted (I didn’t). I think if the minbar isn’t free for every guest they should consider removing those signs from rooms - people assume the minibar is paid for unless otherwise notified. Having signs that it’s free when it isn’t could potentially cause issues. Again, maybe I misread the man who spoke to me - I can’t always read situations well but I felt a bit upset afterwards as if he was judging me to be a very difficult customer. I never used the minibar btw, except to store drinks I got on the fourth floor. 2. You need to pay a deposit when you check in, even if you have prepaid the room. Maybe this is just a Hong Kong thing as my other hotel in HK recently also made me pay one. It’s not really a problem, but it’s wasn’t clearly stated on the Trip page so I wasn’t expecting it. They won’t accept debit cards so make sure you have cash if you don’t have a CC. There’s an ATM in the metro station. These things don’t put me off the hotel but I think they’re worth noting for those who will stay in the future.

Very nice experience. The hotel staff are friendly and helpful. The room is nice and clean. The lounge is a good place to hangout. Location is convenient, 5 mins walk to mtr.

The hotel is 3-4-minute walk away from the Wong Chuk Hang MTR station with easy access to Admiralty or Central area. It provides wonderful amenities like snacks bag, complimentary mini bar, a string cum tote bag which you can take it home as a souvenir. The room is small but very functional. Needless to say, their lounge area is lovely with free Nespresso coffee and soft drinks to grab. It is value for money and will always be my top choice, should I come back to HK again!

The room is small but clean enough. Good location with many carpark around. The rooftop bar is still closed, so disappointed. Restaurant at 4th floor is closed at 8pm...very strange.