ウッドスプリング スイーツ ホッブズ(WoodSpring Suites Hobbs)

The gentleman at front desk is very friendly.

Was very impressed by this hotel, had an incredible experience. All staff was amazing, super friendly overall and extremely helpful, beds were very comfortable and room was spotless. I’d like to give a special shout out to Lexi, she was spectacular!

D'Vine was a wonderful employee and was VERY helpful. Always very considerate and would drop anything she was doing to attend to what I needed. Very kind and sweet. Always on top of everything. Will 1000% go back if she is still working there.

The hotel was closed. The audacity of the WoodSprings advertising their accommodations and accepting my money is unethical. I took pictures as proof. There were no cars in the parking lot and the closed sign on the door. ******* and a Wood Springs representative stated that the hotel was open. The WoodSprings rep also indicated that everyone was out and would be back after sightseeing. It was 10 pm. I did not find a hotel until midnight and most hotels were booked. I am so glad I took pictures as proof.

The after-hours staff is very unprofessional. The front desk was closed, and no one was behind the desk. I called the after-hours number, and I waited about 30-35 min for the front desk attendant to get back to the desk, then issue me my key card. I never saw anyone else working the front desk. The elevator, and entrance of the elevator had trash laying around. Then the next day I went to work, and when I returned (12 hours later) the trash was still there. I asked another tenant if they had similar experience, and they agreed.

Had to wait 15 min for front desk, gave us a smoking room. Had to wait another 15 min for front desk to change.

Try to check in about 830:pm and nobody was there for me to check in I had to go look for another hotel

The kitchen area was unclean. Met at door by a young lady who wanted to use my phone to call her friends dad upstairs. Couple fighting in parking lot. No ice machine. Beds were basically full sized cots. Upon arrival smoke alarm was going off and when the clerk finally arrived to register us she said “oh someone is smoking in a no smoking room”. Entire property (including elevator) reeked of stale cigarettes and freshly smoked ****. Would never recommend and would have left but was absolutely the last room available in Hobbs.

Property mng says my room is 58.00, gave me a copy for proof and you charged me 76.00