The first room the assigned to us was very dirty as if it was never cleaned. Smell of cigarette smoke was strong in the hallway and seeped into our room. Had to sleep with window open in freezing winter otherwise suffocated by the smoke.
Next day we requested change of room which was slightly cleaner but the cigarette smoke was never resolved. Apparently there was no control and local guests were just smoking in their room and even lobby (staff did not say anything).
Room cleaning was only to take our trash and housekeeping staff did not even clean the floor or bathroom until you asked her to do so.
Please be careful when you book a room because they may assign you a room on 16/17 floor which requires climbing stairs (many guests complained about this).
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Jack Matsuzaki
2024年3月24日
If all you want is a bed to crash then this is fine and the location convenient. But if you think you might spend some time inside the room then I suggest choosing one of the many more expensive alternatives nearby where carpets and floors are clean and rooms don’t stink of stale cigarette smoke.
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Wu Yu Ling
2024年3月18日
Hotel was in ok location, not so far from metro, walkable distance, but the perks is it's in the center of almost everything-walking distance.
The lake view is splendid, and staff was lovely to allow me to check in early
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Trang Huyen
2024年3月20日
Mark wrong location on Trip Map (although the address no. is correct). Everything else is OK
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ゲスト
2024年1月29日
Nice neighborhood; very pleasant personel; clean rooms and overall great hotel; quick check-in & out procedures. Would definitely recommend