Jinjiang Inn Select (Hangzhou Binjiang University Town Puyan Metro Station)

Check in hotel manager and staff gave me a horrible smelly room like something dead under beds or in the room ( they all know room smell too and said if I don't like it, they change different room for me) so they change different room, not too clean either. There were GHOSTS after mid night, making noises and talking through the walls. I complained they did nothing. Most horrible and terrible hotel I had ever stayed in. Could not sleep at all because of all GHOSTS noises. I got up packed my bag and left at 4 AM. Check out at counter front desk the staff was sleeping and could not walk her up to check out. Had to wait till 6 am before she wake up, and requested for refund, but she refused, made request to Trip but wasting so much time. That ruin my whole next few days without any sleeping. After I came home I got sick because of lost if sleep. Most horrible staff and hotel I had ever stay. The manager and staff claimed they did not know anything about horrible smelly room smell like some dead body in the room, gave me the room just above that room, maybe that were why I could hear Ghosts talking and making noises ( but staff said not hear anything) Maybe the manager get her position as manager with her pretty face, but does not know how to run and manage the hotel at all Don't ever stay this this hotel or this hotels chain, I used to like this hotel chains all over China and I was a member for over 15 years. But now this jinjiang hotels all rotting and bad services, soap and tooth brushes were given in a plastic bag for you to have a shower with, floor dirty, bathroom etc. I felt so uneasy not dare to touch anything, or sleeping in dirty bed. Most horrible hotel in my life I had had ever stayed in. And they refused to refund me. It is like you have a bowl of noodles half way through eating you find a big big inside noodles, and hotel said because you already stay, you have to pay, it is like the bug in the noodles you already eat half so you have to pay half of the noodles. What about compensation for getting sick eating the bug or 🪳 cockroach then get sick from it. And that was exactly happened to me because of not able to sleep ruin my whole last day in China, not only that I got sick after came home because of lack of sleep and tired from no sleeping. Should I get compensation for this ???? Perhaps take some legal actions for this.

Fine location, good reception, clean room, breakfast is ok

Love the place. It was calm and nice. I’ll definitely come again

實惠的酒店，交通，餐飲都挺方便，門口就是公交，地鐵，性價比還不錯，費用不高，適合旅遊，出差等居住，環境不吵，靠近商場小區

酒店就是中規中矩的快捷酒店，房間較大，床有135，雙床，酒店隔壁有永輝超市和幾家中式快餐，如老孃舅，有一家影院一家星巴克，購物和吃點簡餐還是方便的。步行5分鐘有地鐵站，出行也很方便。總之作為周圍考試住宿還是方便的。

staff very helpful.

Got there tired, they didn't waste anytime, services were fast.

I would not stay here again. We picked this place because it was relatively cheap for the distance to attractions but it was below expectations. Outside is still underdeveloped and the hotel room smells like a lot of smoking. The room is old and like a 2 star inn. Pick a nicer place further out if I was on a budget or closer to attractions if I have more money to spend.

Nice hotel..spacious and good service..the breakfast is super good too I would definitely recommend this hotel