Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine
自動翻訳
Hulayel
2021年8月29日
Excellent location
I hope the staff clearly explain the hidden expenses, the receptionist upgraded our room and she mentioned it is 520 CF for the whole stay which was not true at the final bill.
Beautiful hotel with maintaining all-time charm in an absolutely fantastic location. We had a balcony view of Jet D’eau! The team had a birthday surprise for us which was truly heart warming and unexpected! It is really a gem with attention to detail in every aspect of your stay!
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ゲスト
2024年6月6日
My three month old baby and I stayed in the Henry Dunant suite and the stay was incredible. The crib provided by the hotel was very cute and my baby loved it as well as the crib bumpers that she was totally in awe of. The other aspects that I was very impressed by were the two bathrooms in the suite. One was next to the salon and I could use it when my baby had already gone to sleep and the other was by the bedroom. It was very large and comfortable and the toiletries provided were Clarins, which I appreciate given that many hotels now simply provide their own branded toiletries whose quality can’t really be vouched for. This really gave the bathroom a spa like feel. Generally, the attention to detail was something you could notice at every level. The staff was very friendly and accommodating and made my stay so pleasant. I look forward to visiting again.
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ゲスト
2024年6月1日
Great location with wonderful views if you take a lake view room. Helpful staff provide excellent service. The restaurants and bars look out over the lake. We enjoyed a nice bistro lunch on Saturday and a great brunch (served at the table) on Sunday. Nice bar also with a terrace overlooking the lake.
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ゲスト
2024年6月1日
We had a perfect stay in Geneva. The hotel and staff lived up to their number-one rating. I love the decor and the care the staff took. We had an early morning flight, and they prepared breakfast bags so we could eat at the airport. wish we had more time to spend and enjoy their hospitality.