ハンプトン イン ゲイロード(Hampton Inn Gaylord)

Bedding had a huge brown stain on it. Surface mold on the ceiling in the shower area. Very dusty, floors not been swept or moped. Mini fridge was dirty.

Property was not updated Breakfast was coffee cereal Pool was not great For the money i will not be going there again

We travel a lot with a motorcoach tour group. We are picked up in ***lord and we always choose this hotel although there are plenty of other options. Staff is the primary reason we choose this one.

The check in girl with the tattooed arms was unfriendly and didn't tell people where the elevator was or how to get to their rooms. Very bad attitude. There was another girl at the desk later who was friendly and helpful. Rooms were not very clean, rented four rooms and all need to be recaulked in the shower / tub areas and a detail cleaning performed. The breakfast was great!! lots of room for guests.

Excellent location. Staff was very friendly and efficient ! Breakfast was good too !

The area right where you check in is so plain and needs an update. When we checked in at 3:00 pm, it was cold and rainy. There was NO hot water for hot chocolate. In the morning, on a Sunday with an hour left for breakfast, there was no oatmeal left. My husband asked and the attendant said “she would see what she could do”. Well what she did was nothing. How do you not have oatmeal on a Sunday an hour before the breakfast ends? That’s unacceptable, especially when there were all no hot meat offerings. Definitely disappointed.

The carpet was abysmally dirty there were q-tips all over the floor left over from the previous occupant. I'm not sure the room was even cleaned prior to our arrival

The cleanliness of the main lobby and breakfast area were fine, but the room I stayed in was not clean and was very disappointing. One of the comforter had blood stains on it. The bathroom was not clean. The ceiling vent looked as it hasn't been cleaned for months, and shower/tub area, including tiled walls, had many pink mold spots. Especially, the shower head was covered with the pink mold, and i had to clean it myself before I let my kids use the shower. My family and I stayed 2 nights at this hotel, but there was no evidence of someone cleaning the room after the first night.

Front desk personnel were super friendly and helpful. Room was clean and quiet.