エンカンターダリゾートバケーショントーハウス by IDILIQ(Encantada Resort Vacation Townhomes by Idiliq)

The property was in bad condition. This is oue third day hear without air conditioning. This is unacceptable. Nobody answers our complaints. How could you offer this property for people who only wants enjoy with the family

Clubhouse is never open at a reasonable time. Not enough staff on sight to help. Our pool heater never worked…. And they never came to fix it after we called. Victoria was the only employee around and she was helpful.

The property was quiet, clean and spacious. I didn’t like that we had to pay a “resort fee” when we didn’t even use it. And I feel parking should be assigned to your condo.

We have stayed here twice now once with the old owners CLC and now with IDILIQ. This time around we chose a 3 bedroom with a pool and to our surprise it had been tastefully remodeled. We love staying there the location is excellent and the staff is always friendly. My only complaint is they don’t put extra toilet paper in the units. So late at night when we needed some I went to the guard shack and was told that I would have to wait until the next day when the office was open to get more. Instead I went to the gas station and bought some because when you need it you need it. I highly recommend this place but also recommend bringing an extra roll or two. 😉

The house was very clean, the area was very quiet. There was enough space for a large family and no one lacked private space throughout the entire house. The pool was well utilized by the kids daily..

Beautiful place. We enjoyed a lot our time there. Vanessa in the front desk was very kind and explained every detail perfectly.

It wasn’t cleaned well & didn’t supply garbage bags or toiletries. When asked they said they do not supply any but we were never informed and the website says toiletries are included. The heater/ac stopped working so we were very uncomfortable our last 2 days. The pics do not match the home. House needs to be cleaned properly and have some repairs done. There were very loud guest up all night near us that woke up our children. Overall not satisfied with home or staff

Nice to be able to stay in a home like setting. We were on an end unit and enjoyed the hot tub. Fairly quiet but also kind of loud for me, not the world’s s best construction… pretty basic with just the bare essentials. But overall convenient and a nice stay.

AC issue the night before Thanksgiving. Maintenance was there and had issue resolved within an hour on Thanksgiving Day. TY!