ホリデイ イン エクスプレス & スイーツ フォレスト シティ IHG ホテル(Holiday Inn Express & Suites Forrest City)

Be advised that customer service front desk was rude, also when trying to contact them several times they would not answer phone at all and would rederect to operator and would never answer , bed sheets had a few blood stains that was discusting , noise on upper level they was drilling or renovating up stairs and you can hear all the renovation, over all was a horrible experience at this location

The only concern was the shower. Took a shower and didn't need the accommodations for the handicap showers. Water went all over the floor. Got the towel mat wet making it more dangerous. The shower head should be mounted on front wall with a extended shower head like you have. But all in all it was a great stay.

The first room I was given had an issue with the faucet in the tub. Once it came on, it would not go off. It was inconvenient; however the staff gave me a different room. We LOVED your heated pool, very nice!

The hotel was extremely clean. The staff extremely nice and helpful. We will return.

Room were clean and well kept.Staff were very Nice.I will be using this hotel again when I travel.

The mattress are not comfortable. After all day driving from another State we will like to rest in a comfortable bed. Both beds were too hard.

Staff was very friendly, breakfast was very good. Mattress was a little hard but overall I enjoyed my stay

Very nice property. The staff is friendly and courteous. Best breakfast options for a hotel

When I arrived the girl that was checking people and made us wait at least 20 minutes while the woman ahead of us had to go back-and-forth to her car to find what she needed to get checked in. I think she was having trouble with her card. I’m 81 years old walk with a cane, have a hip replacement and Diamme with cancer. I don’t think she should’ve made us wait That woman that she was waiting on wasn’t ready to check in apparently