Residence Inn Florence

Hotel was very convenient to I 95, and easy to access. A large selection of restaurants very close to the hotel. Breakfast was very good, and employees helpful and polite. Cleanliness not what we expected, especially coming out of a pandemic. No evidence of hand sanitizer anywhere in hotel. Room carpeting was not clean, the remote and phone were filthy.

中規中矩的酒店，有廚房，廚具衞生一般。路過歇腳還可以，周邊很方便。

酒店比較老， 沙發床太簡陋

The ladies cooking and preparing breakfast were so accomidating. Our house flooded and i needed somewhere to stay. Unfortunately the first couple days were spent at home 2 suites. Wish i would have come to residence inn from the star⭐️⭐️⭐️⭐️⭐️

Requested room service after confirming eligibility. Request wasn't responded to. Room finishings were dirty, revealed extensive wear, poor upkeep.

The breakfast and breakfast hostesses were excellent. The hostesses were very friendly and welcoming. The buffet breakfast offered many delicious options!

Stay away. This hotel stay was awful. The only room left was the accessible room with a walk in shower. The shower didn't drain properly at all so there was water all over the floor and leaking into the bedroom. We had to put towels all over the floor to use the bathroom because it was full of water. Everything was broken, the dishes were dirty. Overall awful experience. I waited at the desk for 15 minutes at checkout to explain how awful our stay was but no one came so I left. I called my third party hotel reservation line and they reached out to the hotel on our behalf and they refused to offer any sort of compensation or reimbursement. The room was not cheap either, $278/night!! What a rip off.

Arrived at 11:15 pm for a one night stay. At 3:10 am someone tried to enter our Room!!! The front desk must have gave them our key and room also! The front desk person was so obviously asleep when we arrived because he asked us our room number when we were trying to check in!!!! He must have also been sleeping when he gave our key and room to another guest at 3:00 am!!!!

We enjoyed our stay here and really appreciated the breakfast. Staff was friendly. There were some maintenance issues in our unit, including a torn shower curtain and a broken toilet seat. Bed was comfortable. We would stay here again.