ヒルトン ガーデン イン フェアフィールド(Hilton Garden Inn Fairfield)

We checked in just to drop off our items then went to Frisco for the evening out. We got in pretty late and when we pulled the sheets back, the bed was nasty and dirty. We had to wait for someone to come to the room and the person they said was someone who didn’t even know how to make the bed right very inconvenient for a very tired, elderly person.

The front desk staff were friendly and professional and made checking in easy. The room was spacious and clean, but very outdated. There was paint peeling on the ceiling, the fixtures were outdated and the showerhead made a lot of noise. The floor was quiet even though the hotel backed up to the freeway. The lobby, reception and seating area was clean and nicely decorated. Overall it was a decent place to stay for one night. Check out process was easy too, but still waiting for our final folio to arrive via email.

The hotel was located in the perfect location for us. Our room request (a top floor) was granted. Our room was clean and updated. However, a 10 lane freeway (five lanes on each side) was adjacent to our parking lot and our room. We expected things to quiet down, but the traffic noise was constant. We were very disappointed.

I pay 200 for a 2 bed room and I did a reservation and when I got there they told me they were out of the 2 bed room and gave me a only a room with a single bed

Hotel room was clean and very large. We did have a couple of issues but were fixed quickly. One was TV would not turn on, turned out it had a loose wire. Easy fix. The other was there was only one large towel. Called down to desk explained the towel issue and also asked for an extra blanket. Within 5 minutes received towels and blanket.

Arrived close to midnight and there was about 10 people in the lobby very drunk and loud I could barely hear the lady at the front desk. The room itself was a bit dirty with hairs in the sheets and just not cleaned with detail. There were people walking the halls all hours of the night slamming doors. Early in the morning house keeping was in the hallway on the phone very loud and tried to enter our room before checkout. I wouldn’t stay here again.

Dani at the front desk was very friendly and efficient. The lobby was festive with holiday decor and the room was pristine.

Liked that this property was near Travis Air Force Base and easy on and off freeway.

Its convenient because there’s a lot of things to do in one place, theater, mall, gym, restaurants etc.