プレミア ホテル イースト ロンドン ICC(Premier Hotel East London ICC)

Very nice stay we enjoyed everything

酒店不錯，乾淨衞生，前台服務態度比較好，海景套房是真的很大很大很大，所以如果是自己出去玩，建議線下預訂。

When I arrived in the room it was hot and muggy - so I turned on the aircon that did not cool down. It only heated up and made the room even more humid. The TV ‘worked’ with big white spots visible through the screen. I called reception who sent maintenance. He replaced the aircon with one that at least had a working fan even if it didn’t cool. I couldn’t sleep with the door open since I was on the ground floor with no balcony or security door. The TV I was told was just like that. They couldn’t do anything about it. As for the cleaning service: On day two they took my towels to wash and forgot to return them. On day 3 I had no bathroom mat and on day four they forgot to bring toilet paper. The restaurant food was awful! The green salad on day one was good, but by day 3 the cucumber was slimy, the tomatoes were see through and the lettuce was a dark green mess On day they three lunch they served plain cooked pasta with an overly salty ‘spinach’ sauce that no one ate. So they recycled it, put the pasta and sauce together and sprinkled some cheese over the top and it was then dinner. They serve a cheesecake that has not ever seen cheese - it tastes like a box of powdered milk mixed with water and gelatins masquerading as cheesecake. I will never be back - and that’s a 4 Star hotel?

The Hotel facilities and the rooms are Excellent, clean, spacious rooms with modern decor and comfortable quality bed linen.

Firstly, main hotel entrance blocked off, informed by security guard to use entrance of adjoining hotel to arrive at our hotel. This required navigating heavy traffic, packed streets to travel back around the block. Why couldn't the hotel have notified us prior to arrival. Secondly, receptionist totally uninterested when we checked in, only words uttered were hello, sign here and then handed us the room key. No directions to room, this hotel is not easy to navigate. No details regarding meal times and general information etc. Wanted to go for a promenade walk only to find that the front gate was closed to pedestrians also, had to use car entrance of the adjoining hotel to leave and return. Why couldn't the receptionist have informed us of this when checking in? Not interested that's why. Thirdly, the room didn't have a directory of hotel information etc other than a room service menu. Finally, the aircon didn't function properly, couldn't cool the room. Also the shower stall is tucked away in the corner of the bathroom with no light fitting close, virtually showering in the dark. Phoned reception from the room but call not answered. Couldn't wait to leave this hotel after an uncomfortable warm night.

The accommodation was what would be expected from a 4 star establishment. Staff very friendly and helpful. Only downside was the mosquitos in the room and no repellants available at the hotel.

There were hordes of unruly ( very noisy) visitors staying at the hotel when we booked in. They were singing and dancing in a drunken stooper every where. Worst of all, the front lip ( an accessory added to my brand new car) was "stolen from the undercover parking inside the hotel". It was ripped off by someone. I enquired, the hotel did not have video footage. Very dusappointing. I will never go there again.

Had an amazing week long stay. Staff was polite and helpful. Good food options, wifi good , ocean view excellent.

This hotel sucks. How in the 21st century do you not have wifi. Yes. No wifi in the rooms! The food is way way below average. The rooms have seen better days and the carpets smell like feet. Please change your vacuum cleaner and or filters. The basin constantly cloggs. No security and felt unsafe. Beautiful views, however lacked proper maintenance. Not advisable at all.