ベスト ウエスタン プラス ドゥビューク ホテル & カンファレンス センター(Best Western Plus Dubuque Hotel Conference Center)

Nice place, nice people, and nice facility. Could use a little updating in the rooms. Had a little trouble with the drain in the bathtub. No guide or info on the tv, so ni idea of what I was going to watch, or what I was watching, unless I knew of it already. Bed was good and comfortable!!

Unknown to us when we made our reservation, the pool and rec area was closed. ******* claimed to not know. The hotel claimed it was noted on their website. We pointed out to them that it was not. ******* did refund our money. Front desk was closed without warning and no one could be reached for assistance. Only answering machines which were “full”.

The property offered an open pool and play area. The hotel was contacted prior to visit to check on services offered. They guaranteed the pool and play area would be open. We were doing a reunion with five rooms. The services offered were not available.

Service at the attached Old Chicago was awful. Staff was rude, manager was clueless. If it wasn't so cold we would have left and went elsewhere. Will not be eating there again.

My biggest complaint is the HEAVY chlorine smell, the whole swimming area was literally freezing and the condensation above the pool is dripping off the rusty beams into the pool. Beds weren't really comfortable and rooms were hot with fans on. Stay was good still. Staff were friendly and they had a nice breakfast area.

Love the big area to be able to watch the kids while they swim. The room was very clean and welcoming.

Clean room, great location, the pool area was super cool too if you’re with a group. The elevator was out when we were there but we didn’t need it anyway. Also, the only odd thing for us specifically was that our room was very warm. It’s December and we had to use the air conditioning bc the room kept going up to about 76. Breakfast was fine as well.

Breakfast only offered until 9am. Booked for 4 guests but only 3 towels in bathroom. Heat very loud!

This hotel was nice! The ambiance was great, weather you are on business, family vacation, or a little romantic getaway it's perfect for the occasion. The rooms are nice clean and spacious with ice machines and vending machines in the hallway. There is an entrance/exit with very close parking no matter where you are located in the hotel. There is a restaurant connected to it, in case you get hungry or would like to have a cocktail. Lastly there is an indoor heated pool and hot tub which is absolutely amazing!