ホリデイ イン ドバイ フェスティバル シティ(Holiday Inn & Suites Dubai Festival City, an IHG Hotel)

My 4-night stay at Holiday Inn & Suites Dubai Festival City was superb although location wise it's quite far away from the convenience of metro. The cleanliness of the rooms and facilities exceeded expectations, ensuring a comfortable stay throughout. Buffet breakfast was a stand-out with plenty of choices and delicious choices. The service was impeccable, with staff going above and beyond to accommodate requests promptly and courteously. Additionally, the hotel's adjacency to the mall provided convenience for dining and shopping options, adding to the overall experience. I highly recommend Holiday Inn & Suites Dubai Festival City for travelers seeking a blend of luxury, convenience, and excellent service.

酒店環境位置不錯 入住很絲滑 前台服務員溝通順暢而且服務態度很好 客房服務速度極快 打了電話沒多久東西就會送到 酒店設施都很好

酒店非常棒 我們定的是 包含早餐和晚餐 非常方便 門口的管家會幫你拿行李 停車 前台check in也很友好 我們走的時候 還幫我們叫車 非常熱情 酒店旁邊是商場 宜家和ace户外 真不錯的

Exceptional customer service provided by Erika and the manager Mohamad/Mostafa(sorry barely remembers name). They were always willing to go the extra mile to ensure that our needs were met, and they did so with a genuine smile and a positive attitude. Overall, I would highly recommend this hotel to anyone looking for a comfortable stay near the airport and also connected to the mall. The hotel's excellent customer service, beautiful view, delicious breakfast, clean rooms and comfy beds. You won’t be disappointed.

連續book 咗5晚，第二晚酒店沒熱水供應，搞到我沖涼沖咗一半要用凍水沖，問職員佢地話熱水需維修。酒店連接天橋可以起shopping mall 有超市，有餐廳都很方便。

Had a great experience staying at this hotel. The location great connecting to the mall and Ikea. The service was great. staff were very welcoming and friendly. The facilities were new and well maintained. The food breakfast was excellent, loads of variety and taste great. Overall wonderful stay and will definitely return.

想洗澡沒熱水是怎麼回事？？ 本來居住感受還挺不錯的，一早沒有熱水洗漱真的很下頭。

Fantastic location with direct access to carrefour and festival city. The kids enjoyed the going to the waterfront and overall it was good experience. Breakfast was tremendous as well

Very nice room, and staff were friendly and helpful. View was also nice.