If it wasn’t for one major thing my stay would have been great but I was pretty frustrated with the view my room had. I booked many months in advance for New Year’s Eve and requested a hi rise that would potentially face the fireworks. I was told that they will do their best to accommodate but no guarantee. That was fine for me but when I arrived they made absolutely zero effort to accommodate that in any way whatsoever. At check in the lady handed me my key to 411 like it was nothing. My room was not only not a high rise but the view was probably the worst one she could have chose considering the only thing we overlooked was the pool and the hot tub with everyone in it. Zero privacy considering you can see through the windows so everyone could see us if we had our curtains open. Not impressed at all for $1000 room at 5 star hotel. We made the best of the night considering and had a great new years. All the staff was very friendly and everything else was really nice.
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Douglas
2023年12月18日
Stayed for 5 nights. Staff was super attentive, Edge restaurant had delicious food, and we had a huge tub. Everything was excellent.
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Lucas
2023年12月21日
I hated that they turned us away after having agreed to a valid room arrangement.
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john
2023年7月23日
My stay was flawless . They anticipate your needs . Staff is very friendly and I felt very comfortable there .
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Jane
2023年6月24日
Everything was absolute fantastic! The service was next to none. People were so very kind and helpful, and accommodating. The food was wonderful and room service was very quick to deliver meals. Everything was so clean and comfortable. I would stay here again in a heartbeat.
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Wendy
2023年9月22日
Excellent property with first class dining and staff.
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Carolyn
2023年3月27日
Very nice on all counts. I was particularly taken with the personalization of the housecleaninng in my room. First class!!
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Derek
2023年6月20日
As always, best hospitality in the hotel business. Beautiful hotel.
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Nikki
2023年8月14日
Great stay for a long weekend. Pool was excellent.