Globetrottingtiger
2021年8月1日
The location is not that great, no places to have a decent meal and the hotel restaurant doesn’t offer much (some buffet on Friday and empty dining room on a weekdays). The swimming pool is for extra charge (which wasn’t mentioned at the time of booking). Once I checked in and came to my room I found it messy and dirty after the previous guest stay. Such a lack of professionalism in communication between FO and House Keeping. I had to wait in a dirty room before I was offered another room without any apology.
Apparently, there are two hotels which are run with the same Lobby and check in desk and first I was escorted to the room by a bell boy and we took the staff elevator (imagine my confusion and first impression), the corridor that connects the two hotels is dirty and impresentable (the guests have to use it if they want to go to the spa or the swimming pool or the restaurant). One of the restaurants was shut down (the Chinese one).
On the positive side I would like to say thanks to the concierge, a lovely lady who I have talked with (in English) and asked for a favor. She was very welcoming and helpful.
自動翻訳