PriscillaQueenoftheDessert
2021年7月25日
The whole place feels a bit tired and worn out, while the rooms are massive, there is no attention to detail. We were most disappointed because we were looking most forward to the splash pool, but when we arrived there was no water in it and we had to call the front desk to ask about it (fair enough if they have it empy for new guests but we were disappointed that no one told us either how to do it or arranged for it to be done when we arrived, we really had to ask and it felt like a big inconvenience when they had to send someone to fill it up) once it was filled it was much too hot but there were no controls or anything we could do to adjust the temp. The manager was kind and tried to be helpful but he kept just reminding us we could get a free lift to anywhere with the car service, obviously if that's the main draw to the hotel for you then that's great, but we were more interested in the state of the room and the pool than the driver. I think the pool didn't have a filter because it was very dirty the next day (dust etc from the garden). Overall pleasent stay, good location near to Old Town Dali, but don't go if the pool is the main draw for you.
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