Very bad experience, smelly room, dirty bathroom, horrifying sight from window (see the photos ), very poor breakfast. There is no SPA as advertised, gym room is awfull, smelly and without a window or air conditioning. This is definitely not a 4 stars hotel.
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GURCAN
2023年12月26日
Christmas Marketler için yaptığımız bu seyahatte bu hoteli seçmemizin en büyük nedeni merkezi olmasıydı. Ancak hotel bunun yanında üstün hizmet, kaliteli malzeme ve temiz duruyor. Sadece Resepsiyonda bulunan çalışanlar biraz daha güler yüzlü olabilir.
Yatakları geniş ve rahattı.
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ゲスト
2023年5月7日
While the room is pretty, buyer beware. Air conditioning is listed as a room amenity but ONLY if the hotel has deemed fit to turn it on for the whole building. The temperature in our room was 30.5 C or 87° F when we arrived and the only windows are so high we had to stand on the back of a chair to reach them to open. Even then there was very little air movement. One of our complimentary water bottles was over half empty. The refrigerator was inoperable so in addition to a hot room we had hot water. The registration staff was less than friendly. There is no shower, per se, only a tub with a hand held shower wand. I have never written a bad review for a hotel so trust me when I say this is not the place to stay. I am giving it 3 stars rather than 2 to account for the look and location. Steer clear.
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Paul
2024年2月2日
Immensely pleasant stay, elegant, high quality and well located.
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ゲスト
2023年8月10日
Hotel staff is very rude. Facilities are poor. Daily amenities are not good and No support from staff even after asking for something. They do not understand English and are not interested to entertain the guests.
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ゲスト
2023年7月4日
Horrible staff I checked in at 13:00 with a temperature room of 28 degrees and specifically askee the staff twice to fix the AC. Upon my return in the room at night they did not fix nor been able to provide a fan stating that its not their problem, more than that they are not a client service office… I was at the reception 😂😂😂 I
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ゲスト
2023年7月3日
The name of hotel is actually the review of it. In the historical center, close to all the most interesting places, surrounded by cafes and restaurants, next to Marin Soresku National Theatre. Romm was spacious enough, the reception stuff is very helpful
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CARLOS
2023年5月9日
No AC. Only heat. Room temp upon arrival was 32.2 C or 90F. Asked reception to turn AC and they stated that only heat is available. Asked for fan. Nope. Couldnt reach only 2 windows in room
Way high on celing corner.
No.shower. Small bath tub
No parking. You need to drive around until you find a spot and lug suitcases to hotel.
In room fridge was unplugged. Everything warm, spoiled?. Plugged it. Never got cold.
Would not recommend this hotel.
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ゲスト
2023年1月16日
The best hotel in town, located in historical area,near Christmas ma rket. The room was big and silent, I traveled with my 9 month child. The breakfast was tasty and varied. The hotel staff was helpful.