シェラトン グランド シカゴ リバーウォーク(Sheraton Grand Chicago Riverwalk)

숙소 위치가 좋아서 어느 곳이든 도보로 갈 수 있었어요. 늦은 시간에도 관광을 하고 숙소로 들어가는 길에도 문제가 없었어요. 길을 찾기에도 쉬운 곳에 있구요. 창밖뷰도 참 좋았습니다. 숙소도 깨끗하고 침대도 좋아서 편안한 잠을 잘 수 있었어요.

房間乾淨 湖景房很漂亮 泳池乾淨 服務態度好 設施也可以對於市中心的酒店來説已經很新了 很出片的酒店 和適合去旅遊的家庭

酒店小哥給了次頂樓的芝加哥河景房，印象非常好

早上五點就到了酒店，抱着試試看的心情問酒店能不能提前入住，前台很貼心的給辦了入住，非常友好。酒店位置環境也是非常好，下次肯定還會選擇。

酒店大堂算蠻氣派的，服務也蠻好的，入住送了個送了20刀禮品券，換了個鑰匙扣。河景房景觀真的太棒了，直接面對trump大廈和芝加哥河，白天和傍晚還有深夜景色都不一樣，美麗的芝加哥盡收眼底。酒店除了房間有點小，其他我感覺都蠻不錯的

房間挺新，位置不錯，服務也好，有早餐可付費吃。沒牙刷牙膏，沒拖鞋。居住第二天，外出一白天，並未退房，房間打掃員把我的房間的東西徹底掃除，晚上回房發現，放在桌子上的合影照片沒有了，衞生間自己帶的牙刷牙膏洗漱小樣品也沒有了，於是去前台溝通，最後説給予賠償。（關鍵是照片是在景點花錢留影，沒法補照），結賬時，給予了賠償。總之，工作環節還是有點疏漏，但能積極處理問題態度不錯。

這次入住的感覺比去年三月份那次要好，前台很熱情，耐心解釋酒店的設施和服務

非常好的酒店。房間設施不錯。地下停車比較貴，每天大約50多美元。周圍步行可以有很多餐廳，各種風味均有。

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.