Overall, the hotel was nice - clean, comfortable, and at a good location. There were, however, high fees for many features that should be part of the room rate - parking ($32 a night) internet ($12.95 per day). Likewise, a simple glass of wine at the hotel bar was $20. Given the choice, I would stay somewhere else where I did not feel I was being nickeled and dimed to death.
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Nancy
2024年2月11日
This is a typical airport hotel. It’s busy and the furniture is beat up. It’s okay for a night if you have an early flight because they have an airport shuttle that runs on the half hour.
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proceso
2024年1月18日
overall, a very good and comfortable stay during a canceled flight. very friendly staff. my only complaint (very minor) is that the restaurant dinner menu was surprisingly limited in options.
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tracy
2024年1月15日
The hotel was great and service was great. We booked a poolside room and payed for a poolside room and got an interstate view room. The room was super quiet.
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LISE
2024年1月2日
This facility was perfect! The food was unbelievable and we wanted to take the chef home with us! The shuttle service was convienient and the staff and wait staff were friendly, helpful and professional!
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Verified traveler
2024年1月1日
They charged me the hotel room and the $75 hold then called me and said i owe $50 for parking when it clearly said parking was only $35. They then emailed me the bill that showed I was billed for way less than what I was actually billed for.
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Kevin
2023年11月26日
The room was small and somewhat cramped but the bed was reasonably comfortable. The big problem that would keep me from returning is that there is a six inch gap between the curtain and the window and wall that were facing a brightly lit courtyard and overlooking the pool. It was so bright in the room I had a difficult time sleeping. There are a ton of hotel options around O'Hare and I will definitely stay at a different hotel next time.