La Casa Italian Restaurant at The Legend Hotel in Chiang Rai ... This isn't my first revue of this establishment, as my previous visit with my wife about 2 years ago was so disappointing, and I vowed to never go back. ( My background is in the Hospitality Industry, in various roles but mainly as an Executive Chef.) Well, NEVER say never! Most recently I was extremely surprised when I received an email from the General Manager. Apparently he has been working at the resort for about 9 months and was going through some old reviews and came across my scathing review. I must say, I was intrigued, so upon reading his email he had mentioned that he was very interested in having my wife and I come and give the establishment another try. This sort of thing just doesn't happen here in Thailand. So needless to say we went back last Friday night and boy were we impressed! The service was impecable as well as the food. We ordered the Beef Carpaccio, it was heavenly. Our mains were a Roasted Lamb Shank with creamy polenta and a medley of garden fresh vegetables. The second dish was a Veal Marsala served with creamy mash potato, and garden vegetables. For dessert we enjoyed Banana Fritters with ice cream and a wonderful Panna Cotta. All through the evening the service was second to none and was such a momentus evening that we have since vowed to return again soon. What really impressed me wastheoriginal contact made by the General Manager (Eric) and his genuine demeanor. He actually really cares about his client and wants to make sure that their experience is better than their expectation. Thank you Eric for your loveof our industry and for giving stellar service.
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