ホリデイ イン シャーロッツビル ユニバーシティ エリア IHG ホテル(Holiday Inn Charlottesville-Univ Area)

The location was great! It was easy to get to restaurants or shopping. The people working the front desk were very nice and friendly! We enjoyed our stay very much.

Didn’t love the cleanliness as there were a plethora of bugs in the room and the staff was rude on multiple occasions

Easy to park and check in however with check in staff were unsure about pet fees and never really checked us into the hotel until we were back from the event that brought us to the area, a second staff member stopped us and readdressed the fact that we had pets and if we were aware that additional fees would apply and asked for a credit card to be put on file. Overall, a messy check in process.

Weird dynamics with house keeping. House keeping did not clean after our first night. Early evening when we asked the front desk, they (completely unfazed) indicated that house keeping was winding down and that should have gotten done earlier(it did not). On our third day, they did a lackluster job with one of the beds and did not make our other queen bed.

Overall good. A little pricey for what you get. Basic breakfast and a little difficult getting in and out but f the parking lot.

Disappointing that there was no bar service on a weekend evening. That should’ve been posted prior to reservation.

We enjoyed the hotel and breakfast. The staff was friendly and helpful. The rooms were clean. We were hesitant at first about it being pet friendly, but just booked a higher level floor. No trace of pets there.

Breakfast was terrible and $15. Cold and uninspired.

Comfortable and clean rooms. The third floor smelled similar to a nursing home when I got off elevators. Not sure what that was about. Had trainees checking in which proved slow and unsure of which keys to push on their computer.