エンバシー スイーツ チャールストン(Embassy Suites by Hilton Charleston)

I always choose to stay here when I’m in Charleston. Embassy is a great hotel - clean, cozy, and right in the middle of everything I usually am doing. I love the breakfast options in the mornings, too!

When I arrived after 6hr drive I was ready to rest. Room was freezing I had my thermostat on 83 the entire stay had to use 5 blankets to somewhat stay warm I advised staff guy came up said something was blocking and never saw him again I asked for more blankets they forgot was up all night and had to drive additional 10hrs was charged for extra time even given circumstances I feel I shouldn’t be charged

It was nice except the light in my bathroom shower almost fell out while taking a shower. There was painters tape in the bathroom. There was multiple outlets not working. There was one old front desk agent that was not very welcoming or accommodating or friendly.

Bathroom was awful!!! Could not even brush our teeth in the bathroom sink since almost no water came out of the faucet! Ran out of food two days in a row at breakfast. Took forever to reload the food. It was not a pleasant experience trying to eat breakfast.

Love it and will definitely come back but THE SHOWER DOORS are horrible. You have to climb in and get blasted with cold water in order to turn on the water. Otherwise it’s the best hotel in Charleston.

Our room smelled like chlorine really bad, management didn’t seem to care they said “ it must have just been cleaned “. The shuttle drivers are very nice and friendly. Excellent recommendations on places to go downtown as well. Location is excellent, breakfast is good and evening receptions are a nice plus. Front desk clerks at night seem to be very interested in their cell phones vs helping customers. Overall is a nice place to stay.

Overall our stay was pretty good. The cleanliness of the room was good. My only complaint of the room itself is that the bathroom wasn’t top notch clean and the shower head was sticking out of the wall itself. As far as experience, my family and I had a good time. The lady at check in and throughout our stay was not the friendliest but possibly she wasn’t having good days. Other than that pretty good!

Nice building. Huge rooms. Free drinks at night. Good breakfast bar with made to order omelets. Easy walking distance to much of Charleston.

I have been staying at this property for business trips for 20 years. I have always enjoyed the layout, the staff, the convenience, the shuttle service (when I need it), it’s accessibility to restaurants, and spacious rooms. The property underwent a major facelift relatively recently, and it is really spruced things up. I hope to return many times in the future.