ソネスタ ES スイーツ チャールストン(Sonesta ES Suites Charleston)

My room was great but there were people across the hall that were screaming and yelling and running through the halls, playing music with doors open, and fighting all night long.

Everyone who works here is extremely friendly. After a long day of traveling, it's nice to be greeted by a friendly face. This is our second stay and we'll continue to choose this hotel for our stay. We have 2 dogs and the design of the facility makes it very easy to travel with them. The breakfast is also tasty and has many choices.

Unfortunately this place has went really down hill, the room was dirty, old shower curtain, bed wasn’t comfortable, TV was old and not clear, very few channels.

Everything was excellent except for check-in when I had to wait for 30 minutes while the receptionist could not locate our reservation from *******. Then he had to call *******. It was late and my family was tired. Once checked in things went well. The room was excellent other than a stain on the carpet near the sink and missing bedding for the pull-out sofa that we had to retrieve from the front desk since only one staff member was on duty.

Been to a lot of these breakfast- included hotels...and this breakfast was really much better than even more expensive hotels. Not a ton of options, but those they had were well-executed. Room was perfect for our needs - a family of 5 with one member who needs to be separated from the rest for sensory issues. 2 separate bedrooms/baths, plus shared middle space made this a perfect setup for our crew.

Stain on shower curtain. Hair in shower. Crumbs on floor. Grime on cabinets. Lady in charge of breakfast was WONDERFUL. Breakfast was pretty good.

What a great suite! Not high end, but clean, comfortable, and nicely furnished. The working fireplace was perfect and cozy on the cold night. The staff was very friendly and helpful. I’ll definitely stay again.

It was a safe, clean and good value place to stay the night after our concert. If you’re not looking for a “high end” experience, this fits the bill perfectly.

Other reviews complained about the location. Yes, it's a little "off the beaten path," but that's fine! It's two minutes off the highway and you can't hear any traffic! The property is spotless, and the bed is very comfortable. I don't like the pillows at all. Very good breakfast buffet. Potatoes are not worth trying, and the coffee is really terrible, but the rest is really good! Lots of choices - eggs, sausage, biscuits and gravy, hot oatmeal, pancakes, packaged coffee cake and donuts, plus other little additions. We'll be staying here again on our next visit.