クオリティ イン(Quality Inn Casa Grande I-10)

I had a problem with the card, the attendants were not proactive in helping me, but the manager resolved it and helped me. They deserve the best rating. I could count on them. I was happy!

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Second night woken up in the middle of the night to people trying to entry our room. The front desk told us to come out and identify ourselves we refused as it was the middle of the night and we had children she then told us she was calling the cops. After a call to the front desk they claimed we were never properly checked in the night before. But our key cards worked. No compensation given. Also pool was closed with no reasoning or notice. Would not stay again not recommend. Not very clean. Hard bed. Cracked sink and floor in bathroom. Breakfast was below average. The lady in the breakfast room was the only good part very nice women.

There was rust all over the bathroom. The controls on the tub /shower did not work. The TV did not work and we asked for assistance and received the comment, "well someone looked at it and it is too late to do anything about it now". There was a bullet hole in the window. The only positive I can say is the wonderful lady who runs the breakfast was so uplifting.

This property was one of worst hotels I’ve stayed in. The best thing I can say was the sheets were clean and it was the only reason we stayed, aside from the fact it was prepaid. We knew it was a low budget hotel and didn’t expect much. But it had a pool and hot tub and the location was important. The pool and hot tub was out of service. When I asked the front desk staff. She shrugged her shoulder and said it’s not working. The headboard in our room was falling off the wall. So they moved us to another room. The curtains very old and dirty, the shears ripped. The carpets old and filthy. The fridge door wouldn’t close because the shelf that held it was rotted and mouldy. Fixtures in bathroom rusted. Tubs and toilet patched and stained. Housekeeping was friendly.

Unfortunately our bathtub had black stuff on it and peeling; I could not use it. Couldn’t get Shower in, finally got some water to come out. Then not able to shut off properly. Room 301

Construction site next door. Pool not heated. Faucet leaking in bathroom. Rate is cheap for good reason.

Rooms need to be updated. Shower/tub were very in need of repair. Breakfast area was wonderful and wide variety. Carolina was great!

Check in went good, but we had to wait for the room to be cleaned. In the past visits we didn’t have to wait after a long drive, We had manually do any changes to the TV the only thing that the remote did was change channels.