It’s a high quality hotel. Note for some travelers that the breakfast is Kosher and they have a great kosher restaurant on the second floor. Spa is great with a beautiful swimming pool and even a steam room. I wish the gym opened at 6 am. I find 7 am to be too late.
自動翻訳
ゲスト
2024年3月30日
The room cards malfunctioned on the elevators causing some momentary distress. Staff were very courteous and were very quick to assist or make suggestions with almost every interaction. Breakfast was an excellent leisurely experience every time!
自動翻訳
ゲスト
2024年3月25日
Our stay at the Alvear Icon was brilliant from arrival to departure. The facility and accommodations are beautifully designed and appointed. Our experience at the Alvear far exceeded our stay at the Alvear Palace which is supposed to be the flagship sister property of the Alvear portfolio.
自動翻訳
ゲスト
2024年2月10日
The hotel is very nice with very nice rooms in a good location. With the exception of the check in staff I found the staff friendly. The check in experience was disappointing given the luxury level and price point of this hotel. The check in staff I dealt with were not friendly or helpful and not what you expect in a luxury hotel. One star off for the poor checkin experience.
自動翻訳
ゲスト
2024年1月30日
Stayed here for 2 nights before and 1 night after a cruise. All interactions with front door and front desk staff were terrible. Unfriendly and arrogant. On second visit I was told I’d turned up at the wrong Alvear Hotel and should take a taxi to the other one. My cruise agent spoke to them and showed them my booking was correct and I was at the right hotel. No apology or remorse for keeping me waiting while it got sorted. Key cards only work 50% of the time - again they don’t care. Facilities are good just don’t expect a pleasant stay.
自動翻訳
Kristin
2024年1月22日
What a wonderful hotel. The only negative is a king bed room really isn’t a king bed but two twin beds pushed almost together, there is still a gap between them. The hotel is very fancy and beautiful! I would not hesitate to stay there!