クラリオン ホテル & スイーツ(Clarion Hotel & Suites)

Everything was awesome and a very nice room. But one of the morning staff was rude and making comments that were uncalled for.

Staff were friendly and so polite..that what makes a stay so much better when you have wonderful staff

We had room which was 495 square feet. Lots of space, clean, quiet. Easy check in and out. Restaurant very nice as well.

Room was beautiful. Pool was nice, but dirty. Food floating in the hot tub and gross stuff on the floor.

We had to wait for our rooom for over 35 min. Elevator was very slow. Pool was over crowded with 5 kids birthday parties. A lot of running in the halls late.

The room was clean and comfortable. My only complaint is it was very costly. More expensive than other stays in Brandon without any difference in the room, etc.

Our bathroom floor was clearly not swept between guests. Long Hair on the bathroom counter. Tons of crumbs and hair. Carpet was dirty. Stains/smears on couch/sofa bed. Coffee table not wiped off. Clump of hair in the hair dryer bag. Towels hung but appear to have been used. Yes, I have pictures of all of this. Pool and hot tub was nice although there was lots of stuff floating in the water.

The kids in the pools are quite loud in the morning if you’re not ready to get up, when you got a pool view.

Party and floor hockey in hallways along with dogs barking till 2 am followed by the fire alarm being triggered at 4 am by hallway partier. No one came around to stop or tell anyone to be quiet or go to there rooms. Woke our 2 small children up to fire alarms at 4 to evacuate as we could not reach the front desk to ask if we need to evacuate. Only had 2 hrs of sleep and are now driving 10 hrs to next stay. Poor service and control over facility. Would not stay again terrible experience.