エレンズ リゾート アネックス(Ellen's Resort)

Receptionist cannot find my booking instantly I need to contact Trip com before check in and trip .com contact the hotel then they find my booking

The trip .com should check this hotel because it’s too far from reality the pics are old like many years ago it’s not what’s on description. I pay through card and it’s non refundable when you arrive no choice if your on tight budget you will sacrifice for the days you will stay. No hot water.or even for making coffee. The air conditions are too noisy and no wifi at all it will not reach to the rooms. And on morning lot of people outside playing mobiles while your sleeping. Some reviews here are truth others are lie as what I experience it’s horrible. Kindly pleas be mindful to the upcoming visitors on this hotel it’s like a scam. Trip .com should be aware of this and have pity to those who plan to book this hotel . Maids room are way better than this .

Difference between image and reality is so far. No toilet paper, no door lock. Never try to book this hotel.

They have the best staff, really sulit facilities and totally paid for what its worth. Medyo mahirap signal sa room but totally fine since internet works naman.

The staff is friendly I enjoy staying there. Very good and nice people I am thankfull to them. The room is good for solo traveller you don't need to stay at luxury hotel as long as you enjoy their campony. Very happy

I enjoy my stay, the staff were hospitable

Door is not sturdy. No generator in case of blackout. No sink on the toilet. Thin curtains, light from outside can pass through.

The staffs was very accommodating