The staff was friendly and helpful. As a result of the relatively close proximity to the Spandau long-distance train station and the subway plus shopping malls, the location is very good. The room was always clean. The Internet was a disaster. The TV screen could be bigger. The room is rather small. The mattress keeps slipping. We travel around the world and this is the first time we have a room without complimentary kettle/coffee/teas on the room table. Also, the room rate is expensive.
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