ホテル アマデウス セントラル(Hotel Amadeus Central)

宿泊施設に関してはすべて良好です。フロントのスタッフは要望がたくさんあり、デポジットは保管してくれますが、出発は午前10時で、フロントは午後2時から午後4時まで仕事なので、返金しません。出発の時には彼らはそこにいるでしょう デポジットを返します 出発の日が来て、あなたは誰かが到着するのを待っても待っても、神さえ到着しません

The facility is very dirty and not well maintained. The rooms are filled with dust and dirt, especially behind the furniture. The pillows are none existent in the rooms and the shared bathrooms and showers are terribly disgusting and unmaintained.

Looked nothing like the photos. Would never recommend for anyone to stay there unless you’re looking for unclean bathrooms without toilet paper.

Extremely rude hotel staff and Soviet/Russian style behavior. We traveled to Berlin to participate in an international event in March 2023, booked 3 rooms at Amadeus Central hotel, and this was the worst experience we have ever had! The rooms were dusty, furnished in old style, the reception area had some chairs but fenced off with tape (no space to wait in case you arrive earlier). However, the main problem was the staff which was extremely rude, inexperienced with poor level of English and not willing to assist with any question you address. We have booked 3 rooms, the payment was withdrawn 3 weeks before arrival. The tariff was non refundable, we agreed with it. One of us three, arrived at the hotel earlier than 2 others. Payment was done with guest #2's card who was going to arrive at the hotel the same evening. The hotel staff didn't let guest #1 check-in, explaining that guests should check-in together with one whose credit card was charged. However, the reception confirmed that the room is booked under his name and payment withdrawn 3 weeks ago. The hotel staff showed a rude attitude, in addition, the hotel manager (or owner)came down and asked our guest to leave the premises. Again the hotel manager was also super rude! This was complete nonsense for us, as there was not any information nor in the booking confirmation, nor on the *********** 's page about special terms of checking in together. Even so, the hotel staff haven't done anything in order to assist, offer alternatives etc. They just kept behaving rude and finally guest #1 had to leave the hotel. (imagine after a long day with flights, the guest had to deal with it + book another hotel for extra charge!). Two of us arrived in the evening, asked the hotel staff to make a refund for the room to which they didn't let the guest#1 check-in. They have asked to send an email to the management. My several emails were just left ignored.

In general I would come back because of good price and good conditions. However, it does not have a fridge, it is in a residential area with no restaurant and bar, it is noisy because of cars.

This place is crap! first, the staff is rude and racist. Moreover, they asked for 50 euro as a deposit and many other issues. Finally, I contacted the police to get away from them! I strongly do not recommend going there even though it is cheap, note that they may rip you off from another way around!

Its a good Hotel

Ankunft: Einchecken war ganz okay, etwas unfreundlich, wenig flexibel und wenig erklärend. Eigentlich war Barzahlung gewünscht man hat dann widerwillig die EC Karte akzeptiert. Kreditkarte eher nicht auch wenn es angeboten wird, wegen den Gebühren. Zimmer: Also ich war viel in Asien unterwegs und bin einiges gewohnt, aber das hier ist echt ne harte Nummer. Wände sind rissig, Bett ist schon etwas durchgelegen, Gardienen zerrissen und Möbel scheinen vom Flohmarkt zu sein. Toiletten und Bad: Der Zustand von Sanitär ist im höchsten Maße verbesserungswürdig. Duschkopf verliert an jeder Ecke Wasser man kann nicht richtig duschen und alles ist ziemlich schmutzig. Man traut sich kaum was anzufassen. Habe für zwei Nächte 170 Euro bezahlt und muss sagen, für ein Einzelzimmer was mx. 10qm groß ist, in diesem Zustand und mit einem Gemeinschaftsbad in dem Zustand ist das mehr als eine Frechheit. Würde dieses Hotel niemanden empfehlen, macht lieber einen riesen Bogen drum

Die Hotelzimmer Ausstattung ist offensichtlich aus 2.Hand zusammen gestoppelt. Einzigartig war, dass man nach dem Bezahlen 50,-€ Kaution für den Schlüssel oder etwaige Beschädigungen hinterlegen musste… Bad für 2 Zimmer auf dem Flur … ok, das konnte man vorher in der Beschreibung sehen. Dass nur 1/2 Rolle Toiletten Papier da war, war weniger schön.