ゴールデンツリーホテル(Golden Tree Hotel Belize)

The only hotel room in the city after a cancelled flight during Belize City's festival. (Thanks Westjet). We would have stayed the night at the airport if it was an option, but apparently the airport is closed through the night. Slept under our winter jackets and left at 6:30 am. Didnt feel safe. There even is a fire escape that runs up the side of the building so anyone can break in. Wires exposed in the room. Left at 630 am to go to the airport. $140 US a night and a gentleman at the front desk refused to call us a cab and made us stand outside with our bags while waiting for a cab.

Got to the hotel with hopes of a good stay. Durning the first couple hours we went without power a few times. The room only had a jacuzzi tub no option for a shower unless you used the contraption next to the toilet. Water wasn't warm at all. You could barley getinto the room due to the placement of the bed. The bed had dirt or sand in it which made it uncomfortable until it was dusted out. Not a100%sure but possible bed bugs or other bugs in the bed. All in all i was disappointed for the price paid and quilty of the room. Dont go off the pics on line the are deceiving. Glad it was only one night or i would have asked for a refund on the remaining nights. The do have a cool roof top. For the view.

Helpful - booked online - could not find when arrived but they gave us 2 great rooms at on line price. Room good physically - too chilly - beds great, water flow great - only negative was a gosh awful sound coming out of vent starting at 5 am and continued till we finally gave ion and got up. Lady at desk was informed and had a “yah, well - so what” type response which was strange as all other staff thru stay were terrific. Sounded like someone in vent was electric shaving thru a megaphone

Friendly staff, great food and drinks, great location with a nice pool and views

The place smelled moldy, the AC wasn’t working, the TV didn’t show well, there was hair all over the toilet, the shower is all over the place, there was roaches in the room

First, the property was QUIET. Unlike other hotels I stayed at in Belize. It was so refreshing. But I rate this hotel highly because they had everything you need, they were close to a lot of things. They had great connections to tourist companies but most of all (and I really mean it), the staff was absolutely phenomenal. Everyone from the kitchen, front desk, management to maintenance workers. I felt so welcomed and so cared for from the moment I walked in to the second I left with hugs from many of the staff. The staff personally made soup for me that wasn’t on the menu because I was recovering from food poisoning (got it elsewhere). They brought it to my room. They checked on me. They went above and beyond guys. Before, I was staying at a more expensive hotel and they couldn’t have cared less. I went to the golden tree and they treated me like I was one of their own. The rooms have everything you need. AC worked great. Quiet. Welcoming space. Cute pool on the roof. Would highly recommend for adult travelers.

Yes it has aircon and hot water but the hotel is very run down. I had a shower on the first day and the bath was filthy . The blind was hanging off and badly stained.

Staffs, they are very nice. The manager Árida is very nice and friendly. She took good care of me.

The hotel was ok. The checkin process was horrible. I had booked and paid for this trip a month in advance and when I got there, the staff told me there was no room for me, while they were checking in walkins. I got annoyed and was told they were not going to adress my situation because I was annoyed. I was annoyed with good reason. Later the same staff said ******* had not paid them since November 2023 and that was why I was not on the list. In the end, they did honor the stay and I got a room, not the original King size bed but two double. I took it. Check out was also unfriendly but that was probably because of the checkin. Breakfast was ok.