Grand Concordia Hotel

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這竟然好意思叫五星級酒店，真的讓我震驚，住了那麼多年五星級酒店，第一次給我尬住了，我給它2星都給多了，首先從進門，沒有一個人迎接，不管你有多少行李，然後是前台，一臉的LV櫃姐範，你們是不是不給員工發工資？還有進了屋，你看這電視，再看這浴巾臟的，重點來了，不隔音，從我四點半入住，就有三個小孩在走廊裏瘋狂的跑，我以為跑一會累了就不吵了，沒想到一直奔跑到7點，我給前台投訴，毫無用處，別人是不休息嗎？這隔音，我感覺小孩在我頭頂跑，屋內沒有花，牆皮還掉，一開門直接衝著安全出口，阿姨就在裏面吵鬧聊天，*****了，住這家，論臉皮厚還得是你

Grand hotel indeed ! Luxurious stay with convenient location to the embassies and restaurants/bars which are relatively nearby. Room was very spacious.

Hotel price and quality is good , the service is the worst… after checking in , I decide to order from in room dinning. Try to call rooms dinning - the button is not available, fine… I call operator, once I trying to ask in room dining, she said you have mini bar. Ok , so what ? I can’t spend and order something else ? - she transferred me to restaurant. They guy who reply said - Oh noooo… , probably first time heard English in Beijing, self claimed 5* hotel. I repeat my order slowly, and he answered OK 👌 , since that I never received what I ordered. Thanks for kept me thirsty and hungry that night.

房間的水質太差了……孩子洗完頭癢，我身上也癢，浴缸裏放出來的水是發綠色的，嚴重懷疑高層水箱很久沒清洗了，我入住的是行政樓層21層，空調沒有，工作人員説酒店沒交製冷費現在還沒冷氣，早點就更差了，能吃的就是一碗湯麪和煎蛋，種類也很少，一百多一位這樣的早點真是太虧了！

本人住了這麼多酒店 這個酒店的服務質量簡直差到頂點，設施老舊，燈開關是壞的 空調也不太靈敏 30年前的電視，房間還透着煙味。全部為真實感官，自己品吧

Swimming pool- not open Gym- not open Food- cold Room- heating not working Complaint form- filled in before hand

住了五天，今天整下午酒店停水，所以準備出門玩兒，但是因為下雨，酒店沒有門僮，然後門口用停止泊車擋住了汽車，導致出門上車還需要淋雨，這個真的是無限差評，不應該是星級酒店應該有的服務

Room was very dated and smoke smell. Nothing special