ヒルトン ガーデン イン ヒューストン - ベイタウン(Hilton Garden Inn Baytown)

I was very disappointed with the night clerk. When i arrived at 10 pm the door was locked and i had to speak into a box. There was no greeting just how can i help you as the clerk looked at me through the glass door. Then after letting me in she still did not address me with good evening, welcome anything ! She just said reservation number. I am a gold member she never acknowledged it until i asked why she was being so rude and can she add my points which she didnt nor did she offer anything for me being a gold member. The hotel itseld was nice bit horrible customer service.

My stay was very pleasant. The room with D and clean bathrooms are a little small but everything else was just fine. The breakfast was outstanding.

Didn't get much sleep as the neighbors baby was crying most of the night and kids screaming hitting the walls.

Your website shows the wrong address my car computer had me going all over the place it was night raining and it was your fault The hotel is nice people very helpful but you sent me to the wrong place Bad service from you

OMG. I couldn’t of been happier with our stay. We were used to hotels with saggy beds and not so clean bathtubs for around the same price the Hilton was. This place provided a good night’s sleep, PLENTY of towels, excellent WiFi, awesome tv and channels, and quality coffee. Special touch was when we received a call front the front desk asking about the condition of our room. Who does that?! The Hilton of course! Entire staff was friendly and the cleaning crew is on their A game. I HIGHLY recommend this hotel as you will not be displeased. If you don’t, you WILL regret it, guaranteed. A

Very clean, quiet & convenient. Professional staff were most helpful. Would defintely stay here again.

Awesome, friendly and accommodating staff and clean room and comfortable bed

Second time staying here. It did not disappoint! Super clean, fluffy towels, comfy bed and pillows.

The staff was amazing and we enjoyed having the bar area in the hotel lobby.