I have stayed in the hotel many times throughout the last 3 years. I only had praises for this hotel always, in regards to location, amenities and the comfort. However upon my recent stay I realised that the lack of service at the front desk has declined. I noticed alot of new staff and honestly I did not have the same experience as had the previous times. The only employees that's were great were the concierge, the individual that checked me in and the house keeping. The rest of the front desk need to be trained to be more polite and adhere to a customers requirements. Unfortunately for reasons I will no longer stay here from this experience.
自動翻訳