サガモア ペンドリー ボルチモア(Sagamore Pendry Baltimore)

Located in calm and safety area. With lot of very good restaurants

The doormen and front desk staff are all a class act. It felt great and pampering to receive accommodations here. I do remember one of the doormen, Rob, who was very helpful. He was like the bellservice, doorman, concierge since he knew so much information and was just happy to help. At the end of our stay, I was asked if we enjoyed our stay. There was one thing that was inconvenient. The AC was not setting the proper temperature in the room. Made a few calls and an Engineer came but the problem was not resolved. When I mentioned this incident to Nicolette, she immediately called the manager even if I didn't request for a manager. The manager, Nicola, apologized profusely. She comped our incidental charges, her way of making ammends. That was very considerate of her. She realized that we were inconvenienced but repairing the AC is too late as we were already checking out. Because of this small gesture of acknowledgment, apology, and giving back some unexpected remuneration, I thought to forgive the AC inconvenience and pondered to return again when I'm in Baltimore. They made our family feel special.

I want to thank the staff of the Pendry for taking lovely care of my sister and brother in love. Her birthday is at the end of the month and I thought it would be a nice break to give her a nice getaway from kids and adult responsibilities. Her and husband had an amazing stay and would love to come back when the turns warmer. I do lowkey luxury reviews online and having them as my eyes and ears was great. Thank you again!

Amazing property with amazing amenities and dinning options. Tim on the Cannon Room was a great and knowledgeable bartender. Will be my go to spot for trips to Baltimore

7 years running and the hotel and staff never disappoint. My wife and I stay for one night the first week of January every year for our anniversary. We'll be back next year.

Beautiful Hotel, in a great location. Me and my wife loved our stay there. Def will be coming back. Michael ( with locs ) was extremely helpful and nice guy. All doormen where nice and professional.

Extremely unprofessional staff and very loud hotel. I regret extending my stay.

Quick stay while visiting our son at school in Baltimore. We have been trying a lot of the hotels to find our favorites, including the Four Seasons in Harbor East. I would say that this has been one of our favorites because of the staff and little details. While reading the reviews prior to booking, I was wondering why so many mentioned the valet staff and now I understand why. I didn’t even bring my car but Dakota of their team really did a great job of making you feel like a welcome VIP guest at Sagamore Pendry. As a business owner, you appreciate those that treat customers as if the business was their own and go the extra mile. I truly felt that he deserves to be recognized for doing just that. I would definitely come back here to stay.

The service was great, the staff were wonderful. The service is top notch, I can't imagine staying in any other hotel in Baltimore.